Littlewick Medical Centre, 42 Nottingham Road, Ilkeston, Derbyshire, DE7 5PRTel: 0115 932 5229
Repeat prescriptions have to be reviewed regularly, at least once a year by a doctor. Our policy at Littlewick is to review your medication during your birthday month where possible. Please ensure you book your review well in advance.
Please allow two working days (48 hours) for your prescription to be processed. Request and collection should be between Monday to Friday, 10AM - 5:30PM.
If you have more than one repeat prescription, please try and order all your items together.
You can either deliver or post your repeat prescription form to the surgery. If you would like the prescription to be posted to your home address, please enclose a stamped addressed envelope. There is a special box at the reception where you can leave your prescription request without the need to queue.
Alternatively you may order online via the link at the top of this page. If you would like to register for Systmonline you can collect an application form from the surgery or download one here. You MUST provide a form of photo ID for us to be able to validate your account. For more information contact the surgery on 01159 325229 and ask for Ryan. You must be 16 or over to register with SytmOnline. If you would like to register your child then you need to provide your own details and we will give you additional access rights to manage your child’s medication/appointments.
Please plan your requirements ahead, particularly during school holidays.
If you have been given a prescription by the hospital, you will need to collect this from the hospital pharmacy. We cannot transfer this onto a GP prescription
There have been some important changes to the way we prescribe any medication containing Tramadol. Please read the PDF document below to find out about these changes.
Through various media outlets, you may have heard about a new law that has come into place regarding driving whilst taking certain drugs.
If you are concerned this may affect you, read the document provided below, which should answer any questions you may have.
Drug Driving Law
If you have any old medicines or dressings that you no longer need we would advise you to take them to your local chemist for disposal.
Please do not hand them into the surgery as unfortunately we cannot dispose of them ourselves.
Emergency prescriptions requests are requests for medication which you need within 24 hours to prevent you becoming severely unwell.
Emergency medications are normally only the following:
Emergency prescription requests are not requests for medication which have been ordered late or should have been collected from the hospital pharmacy following clinic or discharge.
Urgent prescriptions will only be available for collection between 5:00pm - 6:30pm.
This policy will help the Doctor-on-call to deal with patients with urgent and potentially life threatening medical problems.
You should allow 48 working hours for routine prescription requests. Please respect our staff, as it is your responsibility to ensure that your repeat prescription request is ordered in plenty of time.
Non-urgent repeat medication requests will take 48 hours to process and the doctor may wish to speak to you.
Why does it take 48 hours to process a repeat prescription?
We have over 15,000 patients, so we receive a large volume of prescriptions requests every day. Our prescription team have to check your medical records to ensure that your medication request is on your repeat prescription, they then have to issue it and assign it to your usual doctor for signing. Between clinics, your doctor will double check the medication and your medical records to ensure the medication is still appropriate for you.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2014, the charges are:
There is further information about prescription exemptions and fees on the NHS website
We are now using the services of the Medicines Order Line (MOL) for our patient to order repeat medication over the phone. This is a great new service that is being provided by the CCG and manned by trained staff. This has been a huge success for other GP surgeries in the area.
This will mean that you can ring the MOL and request your repeat medication without having to come up to the surgery to request this in writing. The MOL team will issue the prescriptions and send them to your nominated pharmacy.
Patients are still able to order via SystmOnline and the website, which our Prescription Team will continue to deal with.
To order your prescriptions, please contact the Medicines Order Line on 0115 855 0260. The line is open Mon-Fri between 09:30am and 2:30pm, although these times may be subject to change.
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