Requests for repeat prescriptions take three working days to process. This is for safe prescribing and allows the necessary time for doctors and administrative staff to check prescriptions carefully and issue them safely. We kindly ask for patients to plan their repeat medications taking this into consideration. Where a request is unavoidably urgent for that day, the doctor on-call will be contacted to try to help you. We ask for your patience in this situation as the doctor on-call is often seeing patients and has to accommodate late prescription requests whilst doing this.
At present we use the tear-off slip from the prescription. If you are on regular medication PLEASE ENSURE YOU HAVE A SLIP WITH WHICH TO RE-ORDER. You may request the prescription by post (but please enclose an SAE if you wish the prescription to be posted to you) or you may go in person to reception.
You can also order online via the link at the top of this page. To register to use this service please visit reception. You will need to bring some form of photographic identification.
Alternatively, you may wish to ask your own chemist to pick up your prescription from the surgery when ready. If your doctor has changed your regular medication please ensure this change is given to the receptionists so that the computer record can be amended.
We regret that requests for repeat prescriptions cannot be taken verbally over the telephone and instead should be in writing. This again, is for safe prescribing and to limit the possibility of medication errors.
Patients who require a regular supply of drugs may find it cheaper to purchase a pre-payment certificate. Further details are available from reception.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.