Clarence Medical CentreWest Kinmel StreetRhyl, LL18 1DATel: 01745 350680
We are currently experiencing problems with our phone system, and have limited incoming lines. Our Service Provider is working on rectifying the problem. For emergencies only please dial 01745 350980.We apologise for any inconvenience caused.
If you are on repeat medication you can order your prescription via 'My Health online'. Initially you will need to call in to the surgery to register for this service. You will need to bring some form of identification with you e.g. your passport or driving licence; you will then be given a personal pin number and details of how to access this facility.
Visit the website here: My Health Online
Alternatively requests for repeat prescriptions should be made by returning the white ‘repeats’ slip on your prescription to the surgery or to your usual pharmacy. We do not usually take orders or issue repeat prescriptions over the phone, in order to avoid mistakes occurring.
Please allow two complete working days before collection and make allowances for weekends and public holidays. If you prefer we can arrange for your prescription to be sent to your local chemist. Please ask at reception for further details.
The Practice regularly reviews patient prescriptions to ensure that medication is being provided to you as we intended when it was first prescribed. You may on occasions receive a letter from us to suggest changes to your prescription. These changes include:
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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