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Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.


Prscription Telephone Line Available from 10.00am - 12.30pm and 1.30pm - 4.00pm Monday to Friday 

coldWe have improved our service by extending our opening times for requesting a prescription and now have dedicated Prescription Clerks who will be able to help you. They deal with the day to day running of the prescription service, issue medication, update patients' medical records, remind patients of medication reviews, monitor drug shortages / delays, and deal with queries regarding medication issues and prescription destinations.

Ordering a New Prescription

If you require a new prescription please first contact the prescription clerks or ask at Reception as you may not necessarily have to see a doctor in order to obtain one. Tel 01278 720005


Self Help

The following website allows you to check your symptoms and then tells you what is  available over the counter from your pharmacy

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website