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**Patient Access Update**
We have received confirmation from the Site Developers that all should now be back to normal. However, if you are still experiencing difficulties please contact the Reception at your Practice for further advice/support. Please note if you are using a User ID to log-in “after” your account has been re-associated with the Practice, this number should end in 950. Many thanks for your patience.

General Data Protection Regulation & Privacy Notice

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data. The regulation applies from 25 May 2018 and will apply even after the UK leaves the EU. For further details please see the Practice's Privacy Notice (under the Quick Links section opposite).



Repeat Prescriptionschd


We run a computerised system to issue repeat prescriptions which have been agreed with your doctor. If you are taking a regular course of medication, repeat prescriptions can be obtained by ringing the dispensary on 01482 896826 between 9.00am and 12.30pm and 1.30pm and 4.30pm. An answerphone is available at all other times for you to leave your prescription request.


Alternatively you can submit the right side of your prescription slip to reorder either at the Keyingham or Hedon surgeries, or online via the form on this website.


Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.


The Dispensary


If you live more than a mile from a chemist, you may obtain your medicines from our dispensary. This generally means everyone except those in Hedon, Thorngumbald, Bilton and parts of Preston.


Prescription Charges


Free prescriptions are available for the following:


  • patients over retirement age
  • under 16
  • under 19 if in full-time education
  • pregnant ladies
  • mothers who have had a child in the last 12 months
  • patients receiving: income support, Working Tax Credit Child Tax Credit, Disabled Pension
  • certain medical conditions qualify

If you are unsure please ask.

For those who need a number of prescriptions and who pay for them, it may be worth investigating the purchase of a ‘season ticket’. Further details can be obtained from leaflet P11 available from the dispensary, chemists, Post Offices or DSS offices. All must be signed. Exemption must be seen.

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