Our Practice policy is to request at least 72 hours' notice to enable the dispensary team to process your prescription and medication.
Please be aware that it is 72 hours from noon on the day your prescription is put in the repeat request box or handed into Keyingham surgery. For example if you put your request in the box at Hedon at 10.00am on a Monday it will not be available until after 12.00 noon on the Thursday.
The 72 hours does not include………Saturday, Sunday or Bank Holidays.
Further to the above we also request if possible more than 72 hours to process your repeat medication requests before and after the Bank Holidays, especially at Easter and Christmas.
**Repeat medication that is requested in advance must be approved by a GP or a Dispensing Supervisor. Please contact the dispensary for more information.**
All our repeat prescriptions are under regular review so from time to time you will be requested to see one of the Doctors or Nurses before a further prescription can be issued. This is because many medicines require regular reviews to ensure their greatest benefit. The due date will be on your repeat order slip.