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Noticeboard

 


Clarence Medical Centre will be closed for staff training on Wednesday 6th December 2017 between 1pm and 5pm. In the event of a medical emergency only please contact the Out of Hours Service on 0300 123 55 66.  The surgery will re-open at 5pm




INFORMATION AVAILABLE FROM CLARENCE MEDICAL CENTRE PROVIDING MEDICAL SERVICES UNDER CONTRACT TO THE NHS UNDER THE FREEDOM OF INFORMATION ACT MODEL PUBLICATION SCHEME

 

 

Information covered by this scheme is only about Primary, general and personal medical services we provide under contract to the National Health Service

 

 

Our Charges for Providing Information under this Scheme

All documents that we make available free of charge under this scheme are identified in the table below as Free

All documents available under this scheme for which we may charge a fee are identified with a ‘+’

We will make reasonable charges (which will include staff time, administration costs, copy costs, postage and any other out of pocket expenses we occur) when we provide the following information :

  • Paper copies of certain documents
  • Copy data onto media (eg C D rom )
  • Supplying multiple print outs
  • Supplying archived copies of documents that are held by the Practice but are no longer accessible or available via the Practice Website.

Please contact Helen Thornton, Clinical Governance Manager at the Practice if you require a document for which a fee may be applicable. She will let you know the cost and charges that you will be required to pay us, in advance of us supplying the documents to you.

Our charges will be reviewed regularly and be in line with other NHS organizations

We are not able to provide printouts of other organisation’s websites.

 

 

 

How the information can be obtained under this scheme

All documents that we make available under this scheme can be viewed and/or downloaded from the Practice Website and/or made available in a leaflet and or made available in hard copy format on request.

We will dispatch information within 20 working days from receipt of the request and fee.

Information available on the website is also available in hard-copy format on request, although charges may apply – Please contact Helen Thornton, Clinical Governance Manager at the Practice for further details.

 

 

 

 

 

 

 

Information to be published

How the information can be obtained (eg hard copy or website)

Cost

 

CLASS 1 – Who we are and what we do

(organisational information, structures, locations and contacts)

This will be current information only

Clarence Medical Centre

West Kinmel Street

Rhyl

Denbighshire LL18 1DA

 

 

 

Doctors in the Practice

Dr S J Dobson - Senior Partner

Dr LG Williams – Partner

Dr K D Stappert – Partner

Dr H Medegedara – Partner

Dr R Ryver – Partner

Dr C Corbett – Partner

Dr C Chengappa – Salaried GP

 

Website

& Practice Booklet

FREE

Contact details for the practice (named contacts where possible with telephone numbers and email addresses (if used)

Tel : 01745 350680 (main reception)

Fax : 01745 356621

         01745 369223

www.clarencemedicalcentre.co.uk

admin@clarencemedical.co.uk

 

Website and Practice Booklet

Free

Opening Hours

Monday to Friday

8.30 – 18.00

Out of hours telephone no :

03001235566

Website and Practice Booklet

Free

 

Other Staffing Details

(further staff details are available on request from the Business Manager or our website)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Management Team :

Support Services Manager – Ali Ellis

Patient Services Manager – Gwyn Hughes

Clinical Governance Manager – Helen Thornton

P A to the Partners – Gill Chatterton

Lead Nurse – Linda Hughes Roberts

 

 

 

Website

Free

Class 2 – What we spend and how we spend it (Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audits)

Current and previous financial year as a minimum

 

 

Total cost to the PCT/HB/HSSB of our contracted services

Available on request from the Clinical Governance Manager

 

Audit of NHS income

Available on request from the Clinical Governance Manager

 

Class 3 – What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews)

Current and previous year as a minimum)

 

 

Records of decisions made in the practice affecting the provision of NHS services

Available on request from the Clinical Governance Manager

N/A

Class 4 – How we make decisions (Decision making processes and records of decisions)

Current and previous year as a minimum

 

Available on request from the Clinical Governance Manager

 

 

 

 

 

 

 

 

 

 

 

 

N/A

Class 5 – Our Policies and Procedures

(current written protocols, polices and procedures for delivering our services and responsibilities)

Current information only – Mark ‘not held’ against any policies not actually held

 

 

 

Policies and procedures about the employment of staff

Available from the Clinical Governance Manager

N/A

Internal instructions to staff and polices relating to the delivery of services

Available from the Clinical Governance Manager

N/A

Equality and diversity policy

Available from the Clinical Governance Manager

N/A

Health and Safety Policy

Available from the Clinical Governance Manager

N/A

Complaints procedure (including those covering requests for information and operating the publication scheme )

Available from the Clinical Governance Manager

N/A

Records Management Policies (records retention, destruction and archive)

Available from the Support Services Manager

N/A

Data Protection Polices

Available from the Clinical Governance Manager

N/A

Polices and Procedures for handling requests for information

Available from the Clinical Governance Manager

N/A

Patients Booklet

 

 

 

 

 

 

 

 

 

Please see our website

 

 

 

 

 

 

 

 

 

Class 6 – Lists and Registers

Currently maintained lists and registers only

 

 

 

Any publicly available register or list (if any are held this should be publicised, in most circumstances existing access provision will suffice)

None Held

N/A

Class 7 – The services we offer (Information about the services we offer, including leaflets, guidance and newsletters produced for the public)

Current information only

 

 

The services provided under contract to the NHS

See our website for details

 

Charges for these services

See our website for details

 

Information leaflets

Newsletter and information on the practice website

 

Out of hours arrangement

See our website for details

 

 

 

 
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