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Noticeboard

Out of Hours

Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

Test Results

All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

Telephone Advice

If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

Blue_Locked_FolderConfidentiality

Your medical records

You have a right to know what information we hold about you. For more details, please see our leaflet ’Your Information’ If you would like to see your medical records please apply in writing to the Practice Manager.

Data protection

We respect your right to privacy and keep all your health information confidential and secure. This information is only available to those involved in your care.

The practice complies with Data Protection and Access to Medical Records legislation.

To assist the doctors in your care the reception and administration staff may require access to your medical records. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information 

Information about the General Practitioners and the Practice required for disclosure under this Act can be made available to the public. All requests for such information should be madae to teh Practice Manager.

 
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