Stalham Road, Hoveton, Norwich, NR12 8DUTel: 01603 782155
The patient participation group (PPG) is made up of volunteer patients who meet with the practice staff each quarter to discuss the work of the practice. The group has recently been joined by some new members from across the practice area. The group meet on a quarterly basis in the early evening for about 1 1/2 hours.
The aims of the group are defined by its members. Currently the group are focusing on providing a link between patients and the surgery.
They aim to feedback patient views to the practice and suggestions for improving, changing and developing patient services.
They will also provide comment on practice and PCT proposals for service changes and development.
If you are interested in joining the group then please call the surgery on 01603 782155 and ask to speak to Annette Blackburn. If you would like to contact the group members or have any ideas or comments, you may email them direct at: nnccg.HWMC@nhs.net
Please note that this is not a forum for specific complaints and any correspondence that the group feel is not appropriate to their role may be passed to practice staff.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Click on the PDF links below to read the documents:
Patient Participation Group Report 2014/15
Patient Participation Group Report March 2014
Annual Patient Survey - Action plan – 2014
Patient Participation Report – March 2013
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