Practice and Patient Group
A few years ago we formed a Patient Participation Group (which we have now renamed Practice & Patient Group), we try to meet monthly but sometimes it is bi-monthly depending on holidays etc, either on a morning 10-12 or an afternoon 2-4 and sometimes and evening 7-9.
We would like to know how we can improve our service to you and also understand how you perceive our surgery and staff, so we discuss issues that the practice would like to share with the patients and also feedback of issues from a patient’s perspective.
Over the past couple of years we have carried out surveys to gain a better understanding of our patient’s needs, the results of which have been analysed and an Action Plan formed (copies of these can be downloaded below). The redesign and decoration of the premises all came from suggestions from you – our patients.
We currently have 5 members and would love to expand, if you feel that you have some time and would like to become involved, please contact Lynne Marsh Practice Manager either by phone 01473610028 option 3
or e-mail IESCCG.MartleshamHeathSurgery@nhs.net
Or download PPG Application Form here, complete and return to the surgery.
Virtual Patient Group
Alternatively, if you would like to be involved but cannot come along to the meetings, we are setting up a Virtual Patient Group so that you can have your say. We will ask the members of the representative group some questions from time to time, such as what do you think of our opening times or the quality of care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients representing people with different needs in our community. We would like to hear feedback on our services from; young people at school/college, parents with babies and young children, people who are working, older patients with long term conditions, carers of patients and people from minority ethnic backgrounds.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.