The patient participation group (PPG) is made up of volunteer patients who meet with the practice staff every other month to discuss the work of the practice. The group has recently been joined by some new members from across the practice area.
The aims of the PPG are defined by its members and are as follows:
- Provide a forum for patients to provide feedback & comments about the practice to continually improve services and the patient experience.
- Providing the patients' perspective through providing feedback on the services, plans & activities of the surgery.
- Organising health promotion events.
- Running volunteer services and support groups to meet local needs.
- Encourage patients to take responsibility for their own healthcare and that of their family.
- Provide peer support to other patients – promote healthy lifestyle choices, self-care & understanding of long term health conditions
- Support the production & review of patient facing information
- Liaise with Friends of Hoveton & Wroxham Medical Centre.
- Provide a link between the practice PPG & Area PPGs so patients can have a say about wider health services & issues.
They aim to feedback patient views to the practice and suggestions for improving, changing and developing patient services.
They will also provide comment on practice and PCT proposals for service changes and development.
If you are interested in joining the group then please call on 01603 783096 and speak to Alex Howe.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.