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Patient Participation Group

We have a Patient Participation Group at the Medical Centre, developed to:

  • Contribute to the continuous improvement of services
  • Help patients take more responsibility for their health
  • Foster improved communication between the practice and its patients
  • Provide practical support and help to implement change

If you are interested in taking part, please do not hesitate to contact:

Janice Best

Senior Receptionist

on 01274 782080

or enquire at reception.

You can also print off a copy of the invite letter to hand in at reception to register your interest.

Download Invite Letter For Printing

Purpose of PPG

What is the purpose of a Patient Participation Group?

  • To give practice staff and patients the opportunity to, where possible, share decision making in the running of the practice.
  • To provide for patients to make positive suggestions about the practice, and be an advocate for patient preferences when appropriate.
  • To provide a means for practice staff to inform patients about the reality of running a General Practice.
  • To involve further patients from the wider population, and be an advocate for the practice when appropriate.
  • To encourage health education activities within the practice.
  • To develop self-help projects to meet the needs of fellow patients, such as befriending, help with transport, and bereavement support.
  • To act as a representative group that can be called upon to influence the local provision of health and social care.

Patient Engagement Local Improvement Scheme – Bi Annual Report 2015/2016

Name of Patient Engagement Lead (PEL) Part1

Good for the patient because:

  • Patients will be more responsible for their own health.
  • Patients will have a better understanding and knowledge of the practice and its staff.
  • Patients will be consulted about arrangements for their primary health care before decisions are made.
  • Patients will benefit from improved communications between patients and staff.
  • Patients will have a forum to suggest positive ideas and voice concerns.

Good for the practice because:

  • Jointly planned services are more effective and used more efficiently by patients.
  • They will be able to help patients with non-medical issues such as loneliness, transport and health education.
  • They will be able to get help from patients in meeting targets and objectives, such as surveys.
  • They will have a forum to test ideas and suggestions to patients.
  • They will get closer to the community for whom they care.
 
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