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December 2018 Please have a look at the results of our P:atient Services Questionnaire, you will find it under News 

Closure Dates for 2019 - please see the tab Opening Times at the top of the screen.

Remember we now offer improved Access service, please see the note below for information regarding appointments in the evenings and at weekends.


November 2018

MyScript is BANES’ Social Prescribing Service and is part of the award-winning charity DHI. Through carefully guided conversations we help patients to unpick non-medical issues which may underlie or exacerbate patients’ health conditions. Offering 3 appointments the team act as community navigators to link patients to the community resources they need: this could be housing or debt advice, counselling, activities, opportunities to socialise or manage a long-term condition.


Over 91% of our users report an improvement in their wellbeing and all referrals are appropriate; there is almost always something we can offer patients to make some positive lifestyle changes.

We work in GP surgeries, clients' homes and community venues and are open to anyone aged 18+ who is registered with a BANES GP.


Patients can self-refer by ringing 01225 310077, emailing or using the form on DHI’s website

October 2018 

Patients in the B&NES area can, from 1st October 2018, also book appointments with a local GP or Nurse in the evening and at the weekend in a B&NES general practice hub, provided by an organisation called BEMS

(BANES Enhanced Medical Services is a GP federation whose members are all the GP Practices in B&NES).

Ask your surgery receptionist for more details about what this service can offer or if you wish to book an appointment with this service.



31 May 2018  Please see our Fair Process Notice and Privacy notice under the GDPR heading on the right of the screen.

1 July 2018

Annual Health Check Changes


If you receive regular health checks and are seen annually for Asthma, COPD, Diabetes, Heart Disease or Stroke we will be changing the date of your annual health check for chronic disease management.

Your review may be sooner or later than you expect as we are moving the review date to the month of your birthday.


In future years we would like you to remember that you will be due a review in your birthday month and you should phone the surgery to arrange a suitable appointment and not wait for an invitation.

Regular up to date checks are very important and provide the opportunity to discuss the results and any changes that are required with your care.


This change will be introduced over the next six months so please look out for posters, sms text messages and updates on our website.




Patient Participation Group

In order to improve the service we deliver, we would like to set up an email group to occasionally ask your view on a range of subjects relating to the Surgery. We would also like to be able to email you newsletters and any other useful information.

If you would like to be involved, please complete the on line form below or you can obtain a paper form from reception.

You may leave this group at any time, by e mail or by notifying Reception Your email address will not be shared with other patients or organisations. This group will be to discuss general issues and cannot be used to ask questions about individual patients or their treatments— no medical information or questions will be responded to.

download the pdf formClick here for some common patient questions & answers

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

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