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When We Are Closed

Herts Urgent Care (HUC)

Patient Line: 03000 333 333


What hours are covered?

HUC provides an EMERGENCY service at all times when the surgery is closed. It is available between 18:30 – 08:00 Monday to Thursday and 18:30 Friday until 08:00 Monday. It also covers all Public Bank Holidays.

Where are HUC/STARDOC located?

HUC have a number of bases around Hertfordshire. The St Albans base is in the MIU (Minor Injuries Unit) at St Albans City Hospital. All Out of Hours calls are answered at the HUC Headquarters in Welwyn Garden City. The calls are then passed to a GP, who will ring you back and decide on the best course of action – a telephone consultation, an attendance at the nearest HUC base or a home visit.

Who will I be seen by?

All the Doctors working for HUC are local or Hertfordshire based GPs. Dr Phillips, Dr Impey and Dr Smith from The Elms Medical Practice, work regularly for HUC.

Will my GP be informed?

All contacts with HUC will be reported back to their GP the following working day.

Other Providers of Primary Healthcare And Advice

NHS 111

Operates 24/7, 365 days per year and is free to the caller. This service replace NHS Direct Please dial 111.

Local Walk-in-Centre: 

14-16 Chapel Street, Luton LU1 2SE. 
Telephone 01582 556 400

Minor Injuries Unit: 

St Albans City Hospital, Waverley Road, St Albans. 
Telephone 01727 897 182 
09:00 - 20:00

Department of Genitourinary Medicine: 

Open Access clinic 9.15am 
Telephone 01727 897 333

Herts Urgent Dental Care

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website