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When we are closed

If you need urgent medical care when the centre is closed, please call NHS 111. This is the three digit telephone number for urgent care services in the area.

You are advised to call NHS 111 when you’re in need of medical help but it is not a life-threatening emergency or urgent enough to call 999.

NHS 111 operates 24 hours a day, seven days a week, and 365 days per year and is free to use from a landline and a mobile.

When to call 111

  • Call 111 if:
  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

  • major accident or trauma
  • severe breathlessness
  • severe bleeding
  • loss of consciousness
  • severe chest pain

NHS 111 also provides a confidential interpreter service in many other languages if required. For deaf people and those hard of hearing, a text phone service is available on 18001 111.

For further information you can visit www.nhs.uk/111

When to Visit A&E

Only call 999 or go to A&E in a genuine life-threatening emergency, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website