The practice will be CLOSED for the following Bank Holidays in 2019
Monday - 27th May 2019 (Late May Bank Holiday)
Monday - 26th August 2019 (August Bank Holiday)
Wednesday - 25th December 2019 (Christmas Day)
Thursday - 26th December 2019 (Boxing Day)
If you or your family need urgent medical care when the surgery is closed, please phone the usual daytime surgery number and your call will be re-directed to the out-of-hours service.
You can also Dial 111, which provides a 24-hour advice and health information service
You can also visit the NHS Urgent Care Centre (prev known as Walk-in-Centre’s) on Seaton House, City Link, Nottingham NG2 4LA (next to the BBC), a nurse-led drop-in service offering health advice, information and treatment of minor ailments. It is open 365 days a year from 07:00- 21:00. Telephone 0115 883 8500
Your local pharmacy can also offer you advice, and treatment if required for a range of minor ailments. Under the 'Pharmacy First Scheme' if you are exempt from prescription charges you will be able to get the same medicines the GP would have prescribed free of charge for head lice, temperature/fever, sore throat, earache, teething pain and pain relief for toothache/Urine infections/bacterial conjunctivitis/bites & stings. To access the service go to your local pharmacy.
- 999 for life-threatening conditions
- 111 for urgent advice
- 0115 841 2022 to speak to the GP patient part of the out of hours service which can offer urgent GP appointments that cannot wait until the next morning surgery. The GPs running this service can recommend hospital admission if that is the best plan for you, in the same way that your normal GP can.
Our nearest emergency department centre is at the Queens Medical Centre, Derby Road, 0115 924 9924. Minor trauma can be assessed here if we are open. It helps to phone before coming. The local walk–in centre is at London Road, Nottingham, NG2 4LA.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
When should I go to A&E at the hospital?
You should go to A&E if you have had an accident or injury that needs medical attention, such as a motor vehicle accident, significant cut (especially stab wounds), an eye injury or significant fall where missing early diagnosis and treatment could result in long-term disability or death. A squash ball hitting the eye, for example, certainly needs checking in case the retina has been detached.
Go to A+E or dial 999 for:
- Meningitis - Early signs are fever, very pale skin and feelings of coldness or pains in the legs.
- Stroke - Loss of power or sensation in some part, unable to raise both hands, your face droops on one side or you are unable to speak clearly, altered conscious level
- Fits - if not diagnosed
- Significant Central chest pain - so you cannot concentrate on anything else, or frightening, especially if it lasts more than a few minutes. Heart pain can also be felt in the jaw, arms, back and stomach as well as the chest. If you feel breathless, sweaty, sick or faint with these pains, seek help.
- Unexplained or severe breathlessness
- Swelling of a leg – it is now possible to get fast-track help for this via Primary Care, by ringing the practice number 0115 841 2022
- Ectopic pregnancy – a late period, sweating, dizziness, breathlessness, abdominal or shoulder-tip pain, with or without vaginal bleeding
- Poisoning by excess alcohol or drugs or other agent
- Bleeding that seems unreasonably heavy and is showing no signs of slowing down
- Changes in vision, where you see lines that should be straight appearing curved
- If you go blind in one eye
- Diarrhoa and vomiting if you are on blood pressure drugs or diabetic
This is not a complete list, but an aid to recognising when early medical attention may help in some cases. If you have another urgent medical problem that needs diagnosing, the best option is to call the out of hours GP service on the practice number, 0115 841 2022. The GP service will be able to refer you on to hospital if that is the best for you.
Attending A&E with conditions that are not in the category of requiring prompt treatment to avoid disability or death means doctors and nurses there will have less time to see the more urgent cases
It is better to see a GP as an emergency in less life-threatening cases. This could be with Dr Stevens on weekday mornings or a NEMS doctor out of hours and at weekends. People who prefer a timed service can make afternoon appointments to see the GP. These appointments can be expected to last 10 minutes.