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When We Are Closed

  • 999 for life-threatening conditions
  • 111 for urgent advice
  • 0115 8412022  to speak to the GP patient part of the out of hours service which can offer urgent GP appointments that cannot wait until the next morning surgery.  The GPs running this service can recommend hospital admission if that is the best plan for you, in the same way that your normal GP can.


Our nearest emergency department centre is at the Queens Medical Centre, Derby Road, 0115 9249924. Minor trauma can be assessed here if we are open. It helps to phone before coming. The local walk–in centre is at London Road, Nottingham, NG2 4LA.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

When should I go to A&E at the hospital? 

You should go to A&E if you have had an accident or injury that needs medical attention, such as a motor vehicle accident, significant cut (especially stab wounds), an eye injury or significant fall where missing early diagnosis and treatment could result in long-term disability or death. A squash ball hitting the eye, for example, certainly needs checking in case the retina has been detached.

Go to A+E or dial 999 for:

  • Meningitis - Early signs are fever, very pale skin and feelings of coldness or pains in the legs.
  • Stroke - Loss of power or sensation in some part, unable to raise both hands, your face droops on one side or you are unable to speak clearly, altered conscious level
  • Fits - if not diagnosed
  • Significant Central chest pain - so you cannot concentrate on anything else, or frightening, especially if it lasts more than a few minutes. Heart pain can also be felt in the jaw, arms, back and stomach as well as the chest. If you feel breathless, sweaty, sick or faint with these pains, seek help.
  • Unexplained or severe breathlessness
  • Swelling of a leg – it is now possible to get fast-track help for this via Primary Care, by ringing the practice number 0115 841 2022
  • Ectopic pregnancy – a late period, sweating, dizziness, breathlessness, abdominal or shoulder-tip pain, with or without vaginal bleeding
  • Poisoning by excess alcohol or drugs or other agent
  • Bleeding that seems unreasonably heavy and is showing no signs of slowing down
  • Changes in vision, where you see lines that should be straight appearing curved
  • If you go blind in one eye
  • Diarrhoa and vomiting if you are on blood pressure drugs or diabetic

This is not a complete list, but an aid to recognising when early medical attention may help in some cases. If you have another urgent medical problem that needs diagnosing, the best option is to call the out of hours GP service on the practice number, 0115 841 2022. The GP service will be able to refer you on to hospital if that is the best for you.
Attending A&E with conditions that are not in the category of requiring prompt treatment to avoid disability or death means doctors and nurses there will have less time to see the more urgent cases

It is better to see a GP as an emergency in less life-threatening cases. This could be with Dr Stevens on weekday mornings or a NEMS doctor out of hours and at weekends. People who prefer a timed service can make afternoon appointments to see the GP. These appointments can be expected to last 10 minutes.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website