If possible please try to telephone reception before 10:00 if you think you, or someone you care for, may require a home visit that day.
Home visits are for entirely housebound patients or are too ill to visit the practice. A clinician will always telephone you back in the first instance so that they may make an appropriate clinical assessment of urgency so please ensure that you, or someone with you, can stay near a phone. Having spoken to you, the clinician can decide the best course of action and will only visit you at home if they think that your medical condition requires it. Our clinical visiting team includes GPs and Specialist Paramedics supported by the Community Matron team and our own Advanced Nurse Practitioners and GPs back at our surgery sites. Either a GP or Specialist Paramedic may come to visit you depending on your assessed clinical needs that day. Alternatively we may refer to the Community Matron or another member of the community nursing team to come and see you as appropriate.