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Appointments

To make an appointment to see a doctor please telephone Alness 01349 882229 or Invergordon 01349 852893 or call at the health centre during opening hours. The receptionist will try to give you a time that is convenient to you and with a doctor of your choice; if this is not possible she will suggest an alternative time or another doctor who is available.

Each appointment is for one patient only and lasts 10 minutes. If you feel you might need more time to discuss your matter and/or have several problems to discuss, please make a double appointment.

Emergency Consultations During Surgery Opening Hours

Every effort will be made to see patients with urgent medical matters during surgery hours. Please telephone Alness 01349 882229 or Invergordon 01349 852522 and a receptionist will take your details and pass them on to the on call doctor. The doctor will either ask you to attend the surgery, or if he/she feels it more appropriate, arrange a visit. Based on your needs, your appointment will be with a doctor, an advanced nurse practitioner or a nurse.

Telephone Consultations

It may be that your problem could be dealt with over the phone i.e. a query about medication or to discuss a test result. If this is the case, please ask the receptionist for a telephone consultation. You will be allocated a time and the doctor will call you as close to this time as possible.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

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