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ENT Community Services

Service Overview

Name of Service 

Hertfordshire Ear Nose & Throat Community Clinics

Commissioned by 

Herts Valleys Clinical Commissioning Group

Service provided by 

The Elms Medical Practice, Harpenden

This service provides a routine ENT service in the community for West Hertfordshire. Patients will be triaged and then seen as appropriate by the team. We do not accept referrals for suspected cancer; these referrals should be directed to secondary care as usual. Patients will be seen at primary care locations throughout the HVCCG (West Hertfordshire) area. Joint Consultant and GP clinics are held for new patients, follow ups and triage.

Procedures and Treatments

We have a range of ENT facilities to provide the following:

  • Ear suction with microscope
  • Nasopharyngeal endoscopy
  • Nasal cautery
  • Audiology

How to Refer

Referrals by letter are accepted from GPs. No urgent or suspected cancer referrals.

  • Post: Hertfordshire ENT Community Clinics 
    The Elms Medical Practice 
    5 Stewart Road 
    AL5 4QA
  • Email:
  • Fax: 01582 461735
  • Tel: 01582 716673

In your referral letter please include the following patient details:

  • Address, date of birth, NHS number
  • Daytime & evening contact numbers
  • Relevant past medical history
  • Current medication
  • Allergies

The Team

Mr Om Chawla, Consultant MBBS MS(ENT) MNAMS FRCS(ENT)

Mr David Johnston, Consultant BSc MBChB FRCS(ORL) Ed FRCS(ORL) Eng

Ms Jaan Panesar, Consultant BSc MD FRCS(ORL-HNS)

Mr Chee Toh, Consultant BSc MBBS FRCS(ORL-HNS) FRCS ENT (Eng) FRCS ENT Ed FRCS (Eng)

Mr Adam Frosh, Consultant MBChB FRCS(Ed) FRCS(ORL-HNS)

Mr Prasad Kothari, Consultant MBBS FDSRCS FRCS(ORL-HNS)

Mr Sanjeev Silva, Consultant MBBS MRCSEd DLO-RCS MSc DIc FRCS(ORL-HNS)

Mr Pranay Singh, Consultant BSc(Hons) MBChB(Hons) MD FRCS(ORL-HNS)

Dr Jackie Impey, GPwSI (Clinical Lead) MBChB DRCOG DCH PGDipENT



Carmel Folliard, RGN

Audiologists: Asha Tailor, Wesley Roberts

Sarah Brindley, Practice Manager

Ann Reed, Community Clinics Manager

Katharine Hughes, Clinic Administrator

Alice Cox, Clinic Administrator

The team includes local ENT Consultants from West Herts Hospital NHS Trust and The Luton & Dunstable Hospital NHS Foundation Trust and The Lister Hospital Stevenage, working with a GPwSIs


  • Develop and improve patient care pathways
  • Provide alternatives to hospital based specialist treatment
  • Provide timely assessment of patients
  • Reduce the secondary care waiting lists
  • Help manage patients in primary care through specialist advice and feedback
  • Ensure excellent communication with referring doctor, patient and the community clinic

Prescription Requests

The clinic team will be able to issue prescriptions for short courses of treatment.

It may be necessary for a patient to have a longer course of treatment following their ENT clinic appointment. In these cases, a prescription request together with a clinical discharge summary will be faxed to the referring GP indicating the diagnosis and reason for the request.

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