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IF YOU NEED MEDICAL ADVICE/HELP WHEN THE SURGERY IS CLOSED:

Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

Prescription Line - 01278 720 005

telephone

Should you only be able to telephone please note our prescription line is open Monday to Friday 10.00am to 12.30pm and 1.30pm to 4.00pm.

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There are many ways to order your repeat prescriptions other than by telephone. Our lines are always busy so there may be another option to suit you.

  • In person or by post
  • By fax 01278 423691
  • By email (mailto:prescription.desk@tauntonroadmc.nhs.uk) Please note: email is not a secure method, so please check the email address very carefully and make sure you give full details of name, date of birth, type and strength of medication required.
  • Via this website
  • Via your pharmacy
 
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