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Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

Prescription Line - 01278 720 005


Should you only be able to telephone please note our prescription line is open Monday to Friday 10.00am to 12.30pm and 1.30pm to 4.00pm.


There are many ways to order your repeat prescriptions other than by telephone. Our lines are always busy so there may be another option to suit you.

  • In person or by post
  • By fax 01278 423691
  • By email ( Please note: email is not a secure method, so please check the email address very carefully and make sure you give full details of name, date of birth, type and strength of medication required.
  • Via this website
  • Via your pharmacy
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