We have been contacted by some of our Patients who have received information through the post from a business called Pharmacy2U.
Our practice name is mentioned and this has caused some concern and confusion.
Please be aware we have not shared any information regarding your registration or any medication history.
It is entirely up to you where you choose to collect your prescription or where you choose to register to have your medication delivered.
Our understanding is this is a national company offering an alternative service to your local pharmacy.
Diabetic Retinal Screening
Drop in Memory Clinic
Are you concerned about your memory or someone else’s memory? Come along to the DROP IN MEMORY CLINIC for informal advice, support, sign-posting and information about the memory assessment service and diagnostic process. EVERY MONDAY 2.00 pm – 4.30 pm, Park View Surgery, Milnthorpe
Bank Holiday closure
We will be closed over bank holiday weekend. When our GP practice is closed, patients should call the NHS 111 service by dialling 111. All calls are free from landlines and mobile phones.
IMPORTANT *Please remember that we require two working days to process prescription requests, and that we are closed on bank holidays. Please allow enough time for your repeat prescription.*
When Bank Holiday weekends come up it’s important to have a well-stocked medicine cabinet in case you or any children in your care become unwell. We’d recommend you have the following:
painkillers such as paracetamol and ibuprofen, including version for children, to be used for minor aches, pains (e.g.headaches and menstrual pain) and flu symptoms
over-the-counter cough, cold, flu and indigestion remedies
oral rehydration sachets and anti-diarrhoea tablets for diarrhoea
antacid tablets or liquid for Indigestion, stomach ache, heartburn, trapped wind
plasters, bandages and antiseptic cream
Pharmacists can be a good source of medical advice – they are highly trained healthcare professionals, have a private room, and patients do not require appointments. Patients can also ask about symptoms confidentially to get the relevant advice.
A series of films has been created and published on common conditions that people visit their GPs with, giving advice so people can care for themselves at home where appropriate. To date these films have been seen more than 4,000 times. The Self-care films are available on the Better Care Together YouTube channel which may help you and your family look after yourselves. A number of these films focus on common ailments children struggle with and provide practical help and advice on what to do. The films are all available here Better Care Together self-care flims
50 wasted appointments in August.
Patients have a responsibility to keep appointments, yet precious clinical time is wasted each month through patients not attending their appointments -time which other patients need.
If you cannot keep your appointment please let us know so we can offer it to other patients. If you are registered Online Access go to Online Services to manage your appointments or reply to your text appointment reminder. For detail on how to register for Online Access see our page Patient Online Access or ask at reception.
According to GPOnline.com 14 million GP appointments per year are wasted
Certificate of Excellence
I Want Great Care have awarded us a Certificate of Excellence for consistently fabulous patient feedback.
See what our patients have to say about us, or leave your own review here. I Want Great Care - Park View Surgery
Rapid HIV tests available in pharmacies
1 in 5 people who have HIV don't know they have it - get tested! For more info visit www.outreachcumbria.co.uk or call 0845 371 4037
HIV Tested Poster
Rapid HIV testing pharmacies
Routine weekend appointments now available
The CHoC South Weekend Pre-Bookable Appointment Service is a pilot scheme offering patients weekend appointments. Your GP Practice can book you in for a weekend appointment to be seen by a CHoC doctor at either the Westmorland General Hospital or the Furness General Hospital. Please ask your receptionist / GP for details of how to book a Saturday morning appointment.
We are OUTSTANDING!
After our Care Quality Commission (CQC) inspection in August, we are thrilled to announce that we have been deemed Outstanding! This rating makes us one of the top 4% of GP surgeries in the country and reflects the daily hard work and dedication of our amazing team. See what the CQC inspectors said about our service here CQC website
CQC inspection report
Regulator heaps the praise on South Lakeland GP surgery
Electronic Prescription Service (EPS)
If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP. The Electronic Prescription Service (EPS) allows your GP to send your prescription directly to your chosen pharmacy without a paper prescription. Find out more here Electronic Prescription Service
EPS patient information leaflet , visit http://www.hscic.gov.uk/epspatients or speak to your pharmacist.
How using EPS could benefit you?
· If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
· You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
· You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrivePlease speak to your nominated pharmacist to activate your EPS.
We have been contacted by some of our Patients who have received information through the post from a business called Pharmacy2U. Our practice name is mentioned and this has caused some concern and confusion. Please be aware we have not shared any information regarding your registration or any medication history. Our understanding is this is a national company offering an alternative service to your local pharmacy. It is entirely up to you where you choose to collect your prescription or where you choose to register to have your medication delivered.
Get practical tips, tools and free apps to help with your New Year resolution, because THERE IS ONLY ONE YOU...One You - Home
Self-care for common conditions / winter wellness
Better Care Together have produced some videos for self-care for common conditions. We have collated them under Appointment/ Self care for common conditions. Go to the Better Care Together YouTube channel for see new content when added Better Care Together YouTube
NHS choices Winter Health advice
Apply for a Winter Warmth grant here
Care closer to home with Better Care Together
Community eye care service
You can be assessed and treated by your local community eye care service if you have a recent problem with your eyes
- Lid lumps and bumps
- Flashes and floaters
- Contact lens problems
- Red and sticky eyes
- Itchy, gritty, sore or dry eyes
Free NHS appointments available at participating opticians - L M Baverstock, Milnthorpe -015395 62633 / Philip Jones Opticians, Carnforth -01524 730055 / Butterfield Opticians, Carnforth -01524 732724
Community eye care service leaflet
Patients should see their Dentist for problems with teeth or gums. If you are not registered with a dentist and have a dental emergency (pain, swelling, trauma or bleeding) please call the dental helpline 01539 716822.
Flu vaccination at Park View Surgery
Patients must be...
- Registered with the practice
- Pregnant women
- Children aged 2,3,and 4 (but not aged less than 2 or aged 5 or over on 31st August 2016)
- Aged 65 yrs or older on 31st March 2017
- Aged 6 months -64 years in a clinically at risk group (e.g. Diabetes, COPD, immunosuppressed, heart problem)
Further details about eligibility and other information about the Flu jab can be found on NHS choices The Flu Vaccination 2016 or download either of the following booklets.
Flu booklet 2016 Flu booklet 2016 - Learning Disabilities
Home visits are for medical reasons only, i.e. BED-BOUND, TERMINALLY ILL, or WOULD COME TO SERIOUS HARM IF MOVED.
Reasons for a home visit
Accessible Information StandardDo you have any information or communication needs? If so please tell us so we can communicate with you in an appropriate format.
Do you want to contribute to practice decision-making and service provision and development in 2016? If so why not join our Patient Participation Group, you can attend meetings or contribute via e-mail? If you are interested then please fill in this form and drop if off next time you are in.
Our page is regularly updated and contains links to articles we think our patients will find helpful.
Did you know that your GP appointment is only 10 minutes long? Here are some tips to most the most out of your appointment.