Patient Access is experiencing problems and they are working to rectify these issues. We are aware of the difficulties you are having logging on and will try to help as much as possible. For more information go to https://support.patientaccess.com/
The Healthier Lancashire and South Cumbria bulletin provides a summary of the work taking place across Healthier Lancashire and South Cumbria and its five local partnerships in Blackpool and Fylde Coast, Pennine Lancashire, Morecambe Bay, West Lancashire and Central Lancashire. Healthier Lancashire and South Cumbria is a partnership of organisations committed to delivering improved health and well-being outcomes for our population, through improved services and making best use of our financial resources.
NEW SELF REFERRAL SYSTEM TO MATERNITY SERVICES
Prescriptions for Gluten-free food to cease
NHS Morecambe Bay Clinical Commissioning Group (CCG) is following over 80 other CCGs across the country including Blackpool, Greater Preston, Chorley & South Ribble, Fylde & Wyre, East Lancashire and Blackburn with Darwen who have already adopted a no-prescribing policy for gluten-free foods.
This decision follows a review of gluten free prescribing that considered comments from local public engagement and the national guidance recently issued by NHS England, following a national consultation. The CCG also took account of the following points in making the decision to stop providing gluten free food:
• A wider range of gluten free products are now available at supermarkets, health food shops and online.
• Many carbohydrate foods are naturally gluten free, such as potatoes, rice and some noodles. These products can be bought from supermarkets.
• Gluten free products are significantly more expensive when prescribed on the NHS, than the retail prices in the shops and online.
• Food items are generally not available on prescription for other conditions.
Individuals who require advice and support can continue to receive this from their dietician and dietetics service, and patients are urged to attend annual review appointments when they are offered.
Dr Alex Gaw GP and Clinical Chair of Morecambe Bay CCG said:
“The NHS is facing severe financial pressures, and we are faced with some very challenging choices to make. The CCG did not arrive at this decision lightly, and gave this matter significant consideration”
“Gluten free products are now much more widely available, and cheaper in comparison to the price that the NHS pays for these items on prescription. In addition, many foods are naturally gluten free and there is a considerable amount of support available in the form of online information to support people to live gluten free”.
Public information on coeliac disease and its symptoms and causes can be found on the NHS Choices website here: http://www.nhs.uk/conditions/Coeliac-disease/Pages/Introduction.aspx
The NHS Choices page above also includes a link to the website of Coeliac UK, the UK’s leading charity for people affected by coeliac disease: https://www.coeliac.org.uk/home/
Self-care for common conditions
Better Care Together have produced some videos for self-care for common conditions. We have collated them under Appointment/ Self care for common conditions. Go to the Better Care Together YouTube channel for see new content when added Better Care Together
YouTubeHow to use a dry powder inhaler - https://youtu.be/q_Nrzgj6mPE
How to use a spray inhaler -https://youtu.be/crsct83uljY
For hay fever and allergies, can you buy what you need?
Spring brings a number of allergies for some of us.....talk to your pharmacist for advice.
Prescribing readily available medication like antihistamines costs the NHS millions every year....processing these prescriptions can cost 20 times the price of buying identical medication from the supermarket or your local pharmacy.
If you take care of the little things, your NHS can keep taking care of you.
Thank you for your support.
If you feel you have urinary infection symptoms please drop a urine sample at the surgery before 12 noon. The nurse will dip the sample and if it shows an infection will request a prescription from a GP. Please call reception later on that day to get the results of the dip test.
If you do not have a sample pot at home, please ask reception for one. We are unable to test samples if they aren't in sample pots. Thank you.
Care closer to home with Better Care Together
82 wasted appointments in May.
Patients have a responsibility to keep appointments, yet precious clinical time is wasted each month through patients not attending their appointments -time which other patients need.
If you cannot keep your appointment please let us know so we can offer it to other patients. Reply to your text appointment by texting CANCEL if are unable to attend or if you are registered Online Access go to Online Services to manage your appointments. For detail on how to register for Online Access see our page Patient Online Access or ask at reception.
According to GPOnline.com 14 million GP appointments per year are wasted
Certificate of Excellence
I Want Great Care have awarded us a Certificate of Excellence for consistently fabulous patient feedback.
See what our patients have to say about us, or leave your own review here. I Want Great Care - Park View Surgery
Rapid HIV tests available in pharmacies
1 in 5 people who have HIV don't know they have it - get tested! For more info visit www.outreachcumbria.co.uk or call 0845 371 4037
HIV Tested Poster
Rapid HIV testing pharmacies
Routine weekend appointments now available
The CHoC South Weekend Pre-Bookable Appointment Service is a pilot scheme offering patients weekend appointments. Your GP Practice can book you in for a weekend appointment to be seen by a CHoC doctor at either the Westmorland General Hospital or the Furness General Hospital. Please ask your receptionist / GP for details of how to book a Saturday morning appointment.
We are OUTSTANDING!
After our Care Quality Commission (CQC) inspection in August, we are thrilled to announce that we have been deemed Outstanding! This rating makes us one of the top 4% of GP surgeries in the country and reflects the daily hard work and dedication of our amazing team. See what the CQC inspectors said about our service here CQC website
CQC inspection report
Regulator heaps the praise on South Lakeland GP surgery
Electronic Prescription Service (EPS)
If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP. The Electronic Prescription Service (EPS) allows your GP to send your prescription directly to your chosen pharmacy without a paper prescription. Find out more here Electronic Prescription Service
EPS patient information leaflet , visit http://www.hscic.gov.uk/epspatients or speak to your pharmacist.
How using EPS could benefit you?
· If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
· You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
· You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrivePlease speak to your nominated pharmacist to activate your EPS.
We have been contacted by some of our Patients who have received information through the post from a business called Pharmacy2U. Our practice name is mentioned and this has caused some concern and confusion. Please be aware we have not shared any information regarding your registration or any medication history. Our understanding is this is a national company offering an alternative service to your local pharmacy. It is entirely up to you where you choose to collect your prescription or where you choose to register to have your medication delivered.
THERE IS ONLY ONE YOU
Get practical tips, tools and free apps to help with your health and wellbeing, because THERE IS ONLY ONE YOU...One You - Home
Friends and Relationships Out and About Newsletter, Lancaster & Morecambe
Far newsletter May/June 2018
Community eye care service
You can be assessed and treated by your local community eye care service if you have a recent problem with your eyes
- Lid lumps and bumps
- Flashes and floaters
- Contact lens problems
- Red and sticky eyes
- Itchy, gritty, sore or dry eyes
Free NHS appointments available at participating opticians - L M Baverstock, Milnthorpe -015395 62633 / Philip Jones Opticians, Carnforth -01524 730055 / Butterfield Opticians, Carnforth -01524 732724
Community eye care service leaflet
Patients should see their Dentist for problems with teeth or gums. If you are not registered with a dentist and have a dental emergency (pain, swelling, trauma or bleeding) please call the dental helpline 01539 716822.
Home visits are for medical reasons only, i.e. BED-BOUND, TERMINALLY ILL, or WOULD COME TO SERIOUS HARM IF MOVED.
Reasons for a home visit
Accessible Information Standard
Do you have any information or communication needs? If so please tell us so we can communicate with you in an appropriate format.
Online appointment booking
Patients can access ALL GP, HCA, Nurse, Medicines Optimisation and Childhood Immunisation appointments online. To help patients book the correct appointment length with the correct clinician we have produced this guidance. Please don't book an appointment without it!
Online appointment booking guidance
You can also look at your GP records online. For more info and to register go to our Patient Online Access page. Patient Online talked to Dominic. He calls having access to his online GP record "a partnership between me and the doctor".
Patient group members needed
Do you want to contribute to practice decision-making and service provision and development in 2018? If so why not join our Patient Participation Group, you can attend meetings or contribute via e-mail? If you are interested then please fill in this form and drop if off next time you are in or email it to CUCCG.ParkViewAdmin@nhs.net
Patient Forum e-mail contact form
You can sign up to receive our newsletter via our online services page Newsletter sign-up
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Our page is regularly updated and contains links to articles we think our patients will find helpful.
Top Tips for your 10 minutes
Did you know that your GP appointment is only 10 minutes long? Here are some tips to most the most out of your appointment.
- One problem, one appointment. If you have more than one problem please ask for a double appointment when booking.
- Write everything down beforehand if necessary.
- Is this your first visit to the practice? Bring a list of the medication you are currently taking.
- If you don’t understand, don’t be afraid to ask again. The doctor can explain what has been said or any words you did not understand.
- Ask a friend or family member to come with you, if you would like.
- Make sure you know what happens next. You may be asked to book a follow up appointment, be referred to a consultant or for further tests. Make sure you know if you need to do anything and write it down if necessary.
Your GP appointment is 10 minutes long. Make the most of it!