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Latest News

New Partner

We are delighted to welcome our new partner Dr Ben Boxall. Dr Boxall was with the practice for 6 months in 2016/17 as a trainee GP and has now joined us as a partner working Mon, Tue and Thur.

Electronic Repeat Dispensing

Electronic repeat dispensing is a way to issue 12 months of scripts directly to a patient's allocated pharmacy, to save them having to request a monthly repeat prescription from the practice. It is suitable for patient who are on 1 or 2 medications, and who have not required any changes to their dosage over the last 12 months. The practice already has some patients who receive their medication in this way, and we are looking to increase this. Our practice is collaborating with NHS Business Services Authority (NHSBSA) who is providing NHS numbers for those patients that maybe suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.

NHS Prescriptions for medicines available to purchase over the counter

From 31 May 2018, a range of medicines that are available to buy over the counter from pharmacies and supermarkets will no longer be routinely prescribed by GP surgeries.

These are medicines associated with a number of minor, short term conditions, which either get better by themselves or you can treat yourself.

The decision in Gloucestershire follows a recent national consultation and NHS England guidance which recommends this change (referenced below). As a commissioner (buyer) of services and treatments, the CCG has a duty to plan and prioritise fairly and use the public money available to achieve the maximum health benefit for the people of Gloucestershire.

The annual prescribing cost for these medicines in Gloucestershire is around £2 million which we think could be put to better use to support more serious health conditions. Costs to the NHS are often higher than those over the counter when other fees are included such as those for dispensing or medical consultations.

The change will also help to ease some of the pressure on GP surgeries, so doctors and other healthcare professionals can concentrate on patients with more serious or long term conditions.
The average cost of many of these medicines no longer prescribed on NHS prescription will be around £2 to £3 - for example olive oil ear drops, antifungal skin cream or antihistamine tablets. The price of these items may vary slightly, but will range from 30p (for a small packet of paracetamol) to around £5 (for a bottle of branded cough medicine). Please discuss the best range of medicines available to you with your community pharmacy team.

We hope that you understand the rationale behind this decision. If you have any concerns about how this will impact your health, please discuss with your GP or Practice Nurse during your next appointment. If you have any concerns or complaints about the decision, please contact the CCG at: glccg.pals@nhs.net.

More information on the conditions affected can be found on the link below:

NHS England guidance: https://www.england.nhs.uk/publication/conditions-for-which-over-the-counter-items-should-not-routinely-be-prescribed-in-primary-care-guidance-for-ccgs/

GDPR Regulations - see our Patient Privacy Notice

New regulations come in to law on 25th May 2018 on how we store and manage your information.

Please see our Patient Privacy Notice. This will help you to understand how we manage and store your personal information.

New Telephone System

Following feedback from patients we are in the process of updating the practice telephone system, to allow for improved telephone access to the practice for patients. There may be some minor disruption to telephone access to the practice on the 22nd and 23rd May while the switch over takes place. We apologise for any inconvenience this may cause.

New evening and Saturday AM clinics available

As a member Practice of Cheltenham Peripheral Cluster we now participate in the provision of Improved Access appointments via a shared rota. This gives patients an opportunity to book an appointment with General Practice each weekday Monday to Friday 18.30 - 20.00 hrs, Saturday mornings from 08.30 – 12.30 hrs.

Records are shared across the practices with adherence to strict IT Governance and Confidentiality rules and a signed Information Sharing Agreement has been signed and approved by each practice Named Improved Access Lead and approved by each practice Caldicott Guardian.

The Cheltenham Peripheral Cluster consists of 5 GP practices:

Leckhampton Surgery

Seven Posts Surgery

Sixways Clinic

Stoke Road Surgery

Winchcombe Medical Centre

Patients from cluster practices are managed under our current registered Regulated Activities and consulting GP responsibility agreement.

New Advanced Nurse Practitioner- Penny Ballinger

We'd like to welcome our new Advanced Nurse Practitioner Penny Ballinger to the Sixways team. Penny will be running minor ailments clinics on Wednesday, Thursday and Friday. She will also be supporting our frailty patients.

Andoversford Surgery

Following our consultation with patients the Clinical Commissioning Group have approved our application to formally close the branch surgery in Andoversford as of the 30th November 2017.

Care Navigation training for our reception team

In order to help with the enormous demand on our doctors, we are changing the way we work at Sixways Clinic.

We now employ a number of other highly qualified and experienced clinical staff, including Advanced Nurse Practioners,  Specialist Practice Nurses and Health Care Assistants therefore you don’t always need to see a doctor. We also have access to additional doctors’ appointments locally, via Choice Plus as well as support from our areas such as pharmacies and physiotherapists, to name a few.

Our reception staff have recently received care navigation training. To enable the reception staff to direct you to the right clinician, and help us assess the urgency of your request, they have been instructed to ask the reason for your appointment. Don’t worry, they are all bound by the NHS rules of confidentiality.

If you are not comfortable with this then please let the receptionist know, however this may mean that we are not able to offer you the most appropriate appointment at the earliest opportunity.

New Advanced Nurse Practitioner joining the Sixways team

We are please to welcome our new Advanced Nurse Practitioner, Lydia Pasqualin, to the Sixways team. Lydia will be running clinics on a Monday and Thursday and can see patients for a number of acute conditions including coughs, sore throats, UTI's, constipation etc.

Welcome to our new website

Welcome to our new website, hopefully you will find this easy to navigate, with clear links to our online access. The website is also tablet and mobile friendly so accessible from all devices. Please let us know if you have any feedback or suggestions for things you would like to see on the website.

Have your say – join our Patient Participation Group

Read our Patient Group reports

Care Quality Commission - read our latest inspection report

Health News from the BBC and the NHS

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