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Latest News

Heyward Road Surgery

As many of you will be aware, there have been investigations into Heyward Road Surgery being part of the development next door .

At present, Heyward Road Surgery will be remaining as is, we are investing funds into redecorating and refurbishing the surgery.

We thank you for your patience and cooperation as we go through refurbishment and hope you enjoy the outcome!

Patient feedback

Our latest patient feedback report is available here

Cervical Screening

Cervical screening is really important. It saves lives. We've updated our page about cervical screening. Please click here for more information

MJog Messenger via Smartphones

MJog Messenger – smarter healthcare communications

  • Healthcare providers using MJog can send secure healthcare related messages to the MJog Messenger app installed on your smart phone. It is recommended to only install MJog Messenger when directed to do so by your practice.

    Why you should install MJog Messenger

    • It is free and makes responding to messages extremely quick and easy
    • Get your health information direct (including results and reviews)
    • Instant notifications let you know when a new message is received
    • Saves you time and saves your practice money
    • Messages are sent securely and you can PIN protect access to MJog MessengerOnce installed, there is a simple registration process to complete. Don’t worry we have put together a step-by-step guide showing every simple step!
    • Need help? click Here

Keep Antibiotics Working

People are being urged not to ask their doctor for antibiotics as part of a new campaign aimed at tackling growing resistance to the drugs.

An estimated 5,000 people die every year in England because antibiotics no longer work for some infections, according to Public Health England (PHE), which has launched the Keep Antibiotics Working campaign.

Winter Flu Warning - NHS bosses are warning we should be braced for a bad flu season.

NHS bosses are warning we should be braced for a bad flu season. They cite the experience of Australia and New Zealand, which have just gone through their winters (BBC). Read more here.

Flu vaccinations are available at Portsdown Group Practice now. Our vaccine offers the highest possible protection against flu. For clinic dates and eligibility please see below.

Flu Season is here! Seasonal Flu and Immunisation Clinics

Please click HERE for information about our seasonal flu clinics.

Please click HERE for eligibility criteria.

Please click HERE for child flu eligibility criteria.

 

Helping to protect your child against meningococcal disease

The meningococcal ACWY (MenACWY) vaccine is replacing the routine Meningococcal C (MenC) vaccine. MenACWY vaccination helps to protect your child against four types of meningococcal bacteria (groups A, C, W and Y) that can cause meningitis (inflammation of the lining of the brain) and septicaemia (blood poisoning). These diseases are very serious and can kill, especially if not diagnosed early.

Cases of meningococcal W disease ("MenW") in England have increased significantly in recent years, and it is in response to this rise in cases that this vaccine is being introduced. If children have not already received the School Leavers Booster vaccination this may be offered at the same time.

Online Access

Measles in Europe

 

Call Centre now active! Phone options have changed.

In response to patient feedback, we have streamlined our phone service and created a centralised call centre based out of Cosham Park House surgery. The aim of this call centre is to provide patients with a smooth experience when calling by providing dedicated lines and receptionists to focus on answering phonecalls and reducing wait times. Please be aware that between 13:00 - 14:00 and from 17:30 until the next business day our phone system operates on "emergency only" calls, if you wish to book a routine appointment or have a general enquiry please call during normal operating hours.

All six surgeries (including Heyward Road and Somerstown) can now be reached under the one main number of 023 9200 9191. Please see the phone options below:

  • Select option 1 to book an urgent, on the day appointment
  • Select option 2 to book a routine appointment
  • Select option 3 if you have a general enquiry, this option will then provide a second list of choices:
    • For Cosham Park House or Paulsgrove, press 1
    • For Crookhorn, press 2
    • For Kingston Crescent, press 3
    • For Heyward Road or Somerstown, press 4

Please note that it is important to select the correct option when calling, as making an incorrect choice will delay both yourself and others.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website