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We have been contacted by some of our Patients who have received information through the post from a business called Pharmacy2U.


Our practice name is mentioned and this has caused some concern and confusion.


Please be aware we have not shared any information regarding your registration or any medication history.


It is entirely up to you where you choose to collect your prescription or where you choose to register to have your medication delivered.  


Our understanding is this is a national company offering an alternative service to your local pharmacy.

Diabetic Retinal Screening

Diabetic Retinal Screening

Drop in Memory Clinic

Are you concerned about your memory or someone else’s memory? Come along to the DROP IN MEMORY CLINIC for informal advice, support, sign-posting and information about the memory assessment service and diagnostic process. EVERY MONDAY 2.00 pm – 4.30 pm, Park View Surgery, Milnthorpe

Bank Holiday closure

We will be closed over bank holiday weekend. When our GP practice is closed, patients should call the NHS 111 service by dialling 111. All calls are free from landlines and mobile phones.

Be prepared

IMPORTANT *Please remember that we require two working days to process prescription requests, and that we are closed on bank holidays. Please allow enough time for your repeat prescription.*

When Bank Holiday weekends come up it’s important to have a well-stocked medicine cabinet in case you or any children in your care become unwell. We’d recommend you have the following:
 painkillers such as paracetamol and ibuprofen, including version for children, to be used for minor aches, pains (e.g.headaches and menstrual pain) and flu symptoms
 over-the-counter cough, cold, flu and indigestion remedies
 oral rehydration sachets and anti-diarrhoea tablets for diarrhoea
antacid tablets or liquid for Indigestion, stomach ache, heartburn, trapped wind
 plasters, bandages and antiseptic cream

Pharmacists can be a good source of medical advice – they are highly trained healthcare professionals, have a private room, and patients do not require appointments. Patients can also ask about symptoms confidentially to get the relevant advice.

A series of films has been created and published on common conditions that people visit their GPs with, giving advice so people can care for themselves at home where appropriate. To date these films have been seen more than 4,000 times. The Self-care films are available on the Better Care Together YouTube channel which may help you and your family look after yourselves. A number of these films focus on common ailments children struggle with and provide practical help and advice on what to do. The films are all available here Better Care Together self-care flims

50 wasted appointments in August.

Patients have a responsibility to keep appointments, yet precious clinical time is wasted each month through patients not attending their appointments -time which other patients need.

If you cannot keep your appointment please let us know so we can offer it to other patients. If you are registered Online Access  go to Online Services to manage your appointments or reply to your text appointment reminder. For detail on how to register for Online Access see our page Patient Online Access or ask at reception. 

According to 14 million GP appointments per year are wasted

Certificate of Excellence

I Want Great Care have awarded us a Certificate of Excellence for consistently fabulous patient feedback.

Certificate of Excellence

See what our patients have to say about us, or leave your own review here. I Want Great Care - Park View Surgery

Rapid HIV tests available in pharmacies

1 in 5 people who have HIV don't know they have it - get tested! For more info visit or call 0845 371 4037

HIV Tested Poster

Rapid HIV testing pharmacies

Routine weekend appointments now available

The CHoC South Weekend Pre-Bookable Appointment Service is a pilot scheme offering patients weekend appointments. Your GP Practice can book you in for a weekend appointment to be seen by a CHoC doctor at either the Westmorland General Hospital or the Furness General Hospital. Please ask your receptionist / GP for details of how to book a Saturday morning appointment.


After our Care Quality Commission (CQC) inspection in August, we are thrilled to announce that we have been deemed Outstanding! This rating makes us one of the top 4% of GP surgeries in the country and reflects the daily hard work and dedication of our amazing team. See what the CQC inspectors said about our service here CQC website

Team Park View

CQC inspection report

Regulator heaps the praise on South Lakeland GP surgery

Electronic Prescription Service (EPS)

If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP. The Electronic Prescription Service (EPS) allows your GP to send your prescription directly to your chosen pharmacy without a paper prescription. Find out more here Electronic Prescription Service

EPS patient information leaflet , visit or speak to your pharmacist.

How using EPS could benefit you?

·  If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

·  You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

·  You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive

Please speak to your nominated pharmacist to activate your EPS.

We have been contacted by some of our Patients who have received information through the post from a business called Pharmacy2U. Our practice name is mentioned and this has caused some concern and confusion. Please be aware we have not shared any information regarding your registration or any medication history. Our understanding is this is a national company offering an alternative service to your local pharmacy. It is entirely up to you where you choose to collect your prescription or where you choose to register to have your medication delivered.  


Get practical tips, tools and free apps to help with your New Year resolution, because THERE IS ONLY ONE YOU...One You - Home

Self-care for common conditions / winter wellness

Better Care Together have produced some videos for self-care for common conditions. We have collated them under Appointment/ Self care for common conditions. Go to the Better Care Together YouTube channel for see new content when added Better Care Together YouTube

NHS choices Winter Health advice

Apply for a Winter Warmth grant here

Care closer to home with Better Care Together

Community eye care service

You can be assessed and treated by your local community eye care service if you have a recent problem with your eyes

  • Lid lumps and bumps
  • Flashes and floaters
  • Contact lens problems
  • Red and sticky eyes
  • Itchy, gritty, sore or dry eyes

Free NHS appointments available at participating opticians - L M Baverstock, Milnthorpe -015395 62633 / Philip Jones Opticians, Carnforth -01524 730055 / Butterfield Opticians, Carnforth -01524 732724

Community eye care service leaflet

Dental emergencies

Patients should see their Dentist for problems with teeth or gums. If you are not registered with a dentist and have a dental emergency (pain, swelling, trauma or bleeding) please call the dental helpline 01539 716822.

Flu vaccination at Park View Surgery

Patients must be...

  • Registered with the practice
  • Pregnant women
  • Children aged 2,3,and 4 (but not aged less than 2 or aged 5 or over on 31st August 2016)
  • Aged 65 yrs or older on 31st March 2017
  • Aged 6 months  -64 years in a clinically at risk group (e.g. Diabetes, COPD, immunosuppressed, heart problem)

Further details about eligibility and other information about the Flu jab can be found on NHS choices The Flu Vaccination 2016 or download either of the following booklets.

Flu booklet 2016 Flu booklet 2016 - Learning Disabilities

Home Visits

Home visits are for medical reasons only, i.e. BED-BOUND, TERMINALLY ILL, or WOULD COME TO SERIOUS HARM IF MOVED.

Reasons for a home visit

Accessible Information Standard

Do you have any information or communication needs? If so please tell us so we can communicate with you in an appropriate format.

Online appointment booking

Patients can  access ALL GP, HCA, Nurse, Medicines Optimisation and Childhood Immunisation appointments onlineTo help patients book the correct appointment length with the correct clinician we have produced this guidance. Please don't book an appointment without it!

Online appointment booking guidance

You can also look at your GP records online. For more info and to register go to our Patient Online Access page. Patient Online talked to Dominic. He calls having access to his online GP record "a partnership between me and the doctor".

Patient group members needed

Do you want to contribute to practice decision-making and service provision and development in 2016? If so why not join our Patient Participation Group, you can attend meetings or contribute via e-mail? If you are interested then please fill in this form and drop if off next time you are in.

Patient Forum e-mail contact form

Newsletter Subscription

You can sign up to receive our newsletter via our online services page Newsletter sign-up

Our page is regularly updated and contains links to articles we think our patients will find helpful.

Top Tips for your 10 minutes

Did you know that your GP appointment is only 10 minutes long? Here are some tips to most the most out of your appointment.

  • One problem, one appointment. If you have more than one problem please ask for a double appointment when booking.
  • Talk about the most important thing first. It is best to talk about the most important problem first, even if it is the most embarrassing or worrying. Write everything down beforehand if necessary.
  • Is this your first visit to the practice? Bring a list of the medication you are currently taking.
  • If you don’t understand, don’t be afraid to ask again. The doctor can explain what has been said or any words you did not understand.
  • Ask a friend or family member to come with you, if you would like.
  • Make sure you know what happens next. You may be asked to book a follow up appointment, be referred to a consultant or for further tests. Make sure you know if you need to do anything and write it down if necessary.

Your GP appointment is 10 minutes long. Make the most of it!

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website