Online Consult
Did you know you no longer have to wait on the phone to get the health advice you need
Round the clock access to healthcare information
You can now access a wealth of health advice that’s clinically tailored to your symptoms.
Online Consult allows you to check your symptoms, receive medical advice and submit a health request directly to your GP through an online portal at any time of day or night. It’s simple to use so there’s no need to wait in phone queues.
How does Online Consult work?
Simply fill in a health enquiry form by clicking on this link https://www.online-consult.co.uk/org/moorland-medical-centre outlining your symptoms. You’ll then be directed to information articles and videos advising you on how to treat your symptoms and what you may need to do next. The forms are quick and easy to use and tailored to give you help and advice that’s specific to your condition.
The forms are sent directly and securely to the practice so we can check your answers and advise you on the most appropriate next step, you may need a face-to-face appointment with the GP or Nurse Practitioner or be signposted to another service by the Care Navigator.
Online Consult Link: https://www.online-consult.co.uk/org/moorland-medical-centre
The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.
What you can do with the NHS App
You need to prove who you are to get full access to the NHS App. With full access you can:
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- book and manage COVID-19 vaccinations
- register your organ donation decision
- choose how the NHS uses your data
- view your NHS number (find out what your NHS number is)
- use NHS 111 online to answer questions and get instant advice or medical help near you
Before proving who you are, you can use the NHS App to:
- search trusted NHS information and advice on hundreds of conditions and treatments
- find NHS services near you
Other services
Depending on your GP surgery or hospital, you may be able to use the NHS App to:
- message your GP surgery or a health professional online
- contact your GP surgery using an online form and get a reply
- access health services on behalf of someone you care for
- view and manage your hospital and other healthcare appointments
- view useful links your doctor or health professional has shared with you
- view and manage care plans
Keeping your data secure
To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.
Social Prescriber Advice Session
Your local Social Prescribing Team are here to offer advice, guidance and signposting
WHERE: Leek & District Foodbank (Rear of Gateway Church, West St. ST13 8AA)
WHEN: Every Friday, 12.30pm – 2.30pm
What is Social Prescribing?
Social Prescribing can help with things that affect someone’s wellbeing but cannot be fixed by doctors and medicine alone. If someone has a problem that is not medical, Social Prescribers can help them connect with the most appropriate support. Social Prescribing also aims to tackle loneliness and isolation, helping people to feel more in control of their lives and part of their community.
Signposting support examples:
Financial (Citizen’s Advice, debt management)
Mental wellbeing
Carer support and specialist support services (Dementia, Parkinson’s etc)
Housing support services
Social care and independent living (support in the home, aids & adaptations)
Social isolation (befriending, local groups and activities)
Volunteering, employment and education
Healthy lifestyle choices (physical activity, nutrition and smoking cessation)
One Health and Care
One Health and Care is a confidential digital shared care record, used by different organisations involved in Health and Social care across Staffordshire and stoke-on-trent. It allows doctors, nurses, and other registered health and social care professionals, directly involved in a patient or client's care, to view relevant information to provide better and safer care.
One Health and Care information leaflet
My Health and Care App