We are currently seeking two new receptionists / patient care navigators to work three days per week (15-21 hours). Full details and a copy of the advert can be found here. If you are interested please e-mail email@example.com or call 01844 261066 and ask to speak to Angela Paterson.
#Kids Jabs - Is your child protected?
The NHS is reminding parents and carers of the importance of vaccinating their child against a host of serious diseases.
The vaccination jabs which children receive in their early years – between birth and when they first go to school – are very important in helping them build protection against infections such as meningitis, diphtheria, polio, measles and mumps.
These diseases are in circulation and an infection can cause serious complications, particularly for a child. But it is not only the child who is protected, vaccination programmes protect the whole population by making it harder for a disease to spread to others.
It is particularly important that children are fully up-to-date with all their jabs before they start school for the first time, which is when they come into contact with more potential sources of infection.
The vast majority of parents do ensure their child has been fully protected, but there are many children who are missing doses and are therefore at risk.
More information is available on the NHS Choices website, and if in any doubt that your child is missing important vaccinations you should speak to your GP.
Play your part and help spread the message to family and friends and help to ensure children are fully protected.
Oxfordshire Healthcare Phone App
A free smartphone app has been launched to give people valuable advice about the best places to get help when they are ill or injured in Oxfordshire.
The ‘Health and Care Oxfordshire’ app has been developed by Oxfordshire Clinical Commissioning Group (CCG) with the aim of guiding people to the most appropriate NHS services.
Using global positioning technology it enables people to find the most appropriate health service wherever they are in Oxfordshire.
The app provides advice on when it might be appropriate to visit a pharmacist or a GP and when to call NHS 111, and when self-management at home might be more appropriate. It highlights the type of injuries or illnesses most appropriate to be seen at minor injuries units or first aid units in Oxfordshire.
You can find information via the app on a range of services delivered by sexual health clinics in Oxfordshire and where they are located in the county.
The app signposts people to a range of social care support available locally including from Oxfordshire County Council for those with eligible needs. There is a link on the app to the Patient Access website which lets people use online services provided by their GP practice, which may include accessing their medical records, requesting appointments and repeat prescriptions.
Details of pharmacies, GP practices, minor injuries and first aid units as well as A&E departments in Oxfordshire are listed together with information about some nearby main hospitals outside the county. These are displayed on digital maps showing the exact location of the service and contact details – opening times of individual services can be accessed via provider websites or through NHS Choices.
Improving Access to Routine GP Appointments Throughout South East Oxfordshire
As part of the government's pledge to provide 7 day care, NHS England has proposed a pilot scheme which will provide additional access to patients during evenings and at weekends. The GP practices across South East Oxfordshire will be working as a federation to provide these additional out-of-hours appointments each week.
Each surgery will be providing services at different times and on different days, however you will be able to book into an available slot at ANY of the participating surgeries. With your consent then the clinician who sees you will have access to view your medical record.Please note that if you feel an onward referral to a specialist or any further investigations may be required, then it may be better to arrange an appointment with your own doctor, however, this is not essential
PLEASE NOTE: These appointments will be aimed at routine GP care and will NOT replace the current urgent 111 service. If you require an urgent GP appointment when your surgery is closed then you will still need to call 111.
To book and appointment - simply call your surgery and speak to a receptionist
The Rycote Practice will be open on the following dates staffed by a GP and a member of the nursing team;
Monday 26th June 2017 : 18:30-20:00 : Dr M Vaughan and Nurse, Louise Hope
Monday 17th July 2017 : 18:30-20:00 : Dr K Vaughan and HCA, Linda Pusey
Monday 31st July 2017 : 18:30-20:00 : Dr K Keaney and HCA, Linda Pusey
Wednesday 16th August 2017 : 18:30-20:00 : Dr D Faller and Nurse Valerie Gilbert
Friday 18th August 2017 : 18:30-20:00 : Dr D Faller and HCA, Mandy Cubbage
Saturday 19th August 2017 : 08:00 - 11:00 : Dr M Vaughan and HCA, Linda Pusey
Sunday 20th August 2017 : 08:30-11:30 : Dr K Keaney and HCA, Linda Pusey
Tuesday 29th August 2017 : 18:30-20:00 : Dr R Harrington and NP, Susie Smith
A copy of the full rota for all practices can be found here
Accessible Information Standard
On 1st July 2016 all NHS organisations were required to comply with the new Accessible Information Standard.
The practice would like to hear from you if you have a visual or hearing impairment or any disability that means you would prefer to receive communication from the practice in a specific format.
You can contact the practice on 01844 261066 or via therycotepractice.co.uk if you require information in a specific format such as:
large print, easy read, braille, audio format
Please help the practice to help you get the most from your healthcare.
Repeat Prescription Survey - what you told us
A huge thank you to the 228 patients who completed our Repeat Prescription survey over the last autumn and winter. You provided the practice with a huge amount of information and, as a result, it has taken a very long time to collate all the results. That is now complete and the full results of the survey are available here. The findings have helped us identify problem areas and develop an action plan to address them.
A significant number of you told us that you were frustrated with turnaround times - something that seems to have worsened in the last few months - we are meeting with local pharmacies in the near future to discuss this. You also highlighted items being out of stock, communication with us and the pharmacy (and between us) and being dispensed incorrect medications as issues for us to address.
One of the key things that became apparent was that many of you are unclear when your medication review is due, either because you do not see your repeat prescription slip or because you have signed up for electronic prescribing. As a result we have now changed our reminder system. You will receive a text message one month before your medication review is due. Patients who do not have a mobile phone will receive a letter. In order to make things easier for you and protect appointments, the GP will endeavour to review your medications when you are in (if you come regularly) or from your notes if your condition is well-managed. If you do receive a reminder, please do not ignore it - it is very important.
We have also agreed to:
- Jointly produce a leaflet with local pharmacies explaining the prescription process and how to make it work for you;
- To work more closely with local pharmacies so that we can be aware if medications are out of stock;
- Communicate better if we are unable to prescribe your medication or have to switch it to an alternative;
- Encourage people to order repeat medication online so that we can audit turnaround times much better.
Friends & Family Test
From 1st December the Rycote Practice is participating in the NHS Friends and Family Test.
The Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s already in use in many parts of the NHS and is expanding to a lot more.You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. Please click this link to watch a video about the NHS Friends & Family Test
At The Rycote Practice, we aspire to offer patients a service that we would be happy for our friends and family to receive. We would like your help to measure how we are doing by answering a brief question and offering your suggestions on how we could improve your experience.
It doesn’t take long and you don’t need to give your details on your feedback form. Forms are available from all members of our team or, if you prefer, you can complete the Friends and Family Test online.
Each month the results will be published on this website and on the NHS Choices website.
Risk of Meningitis for University Students
Meningococcal disease is a life-threatening infection. It is a term used to describe two major illnesses - meningitis and septicaemia. These can occur on their own or most commonly together. Most people will make a good recovery but at worst meningococcal disease causes very severe illness that can rapidly result in death. Since the Men C vaccine was introduced in November 1999, there has been a massive fall (99%) in cases of meningitis C infections in all age groups.
Currently children receive vaccinations against Meningitis C when they are 3 months and 12 months old and have a booster vaccination in their teens between the ages of 13 and 15. Some patients however have not had a booster dose and some have not been vaccinated at all. This group is at increased risk of contracting Meningitis C disease if they enter into a further education setting for the first time because the disease can spread quickly in area where people live closely to each other (e.g. university halls or shared accommodation).
You are strongly advised to consider vaccination if you;
- are going to university or further education for the first time
- are aged 17 to 25
- have not previously had any Meningitis vaccination since the age of 10
If you are not sure whether you have been vaccinated against Meningitis C we would encourage you to call the practice on 01844 261066 and ask to speak to one of our practice nurses for immunisation advice.
Generation Games - New Patient Education Resource
Please click on here for the latest evidence about the importance of physical activity in chronic disease.
Raising Money for The British Heart Foundation
Four of our nurses; Ruth Tossell, Susie Smith, Louise Hope and Ruth Cox (pictured) will be running the Marlow 8k in aid of The British Heart Foundation. They would very much appreciate your support. If you would like to sponsor them, there is a sponsorship form and envelope for donations at The Rycote Practice reception desk. You can also donate by visiting the Just Giving Page https://www.justgiving.com/fundraising/Ruth-Cox4
If you would like to learn more about The British Heart Foundation, please visit www.bhf.org.uk