Information about software issue that prevents documents from being visible to patients.
We understand that some of our patients may have encountered difficulties viewing certain documents (e.g. letters from the hospital) due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved for new documents being added onto the system. It may take up to a month for older documents to become visible.
Your GP team will have been able to access the letters so your care will not have been affected during this time.
Covid Vaccinations
National Booking Service
Please call 119 free of charge to book over the phone if you cannot book online. You can request a translator from 119 if you need one.
If you have difficulties communicating or hearing or are a BSL user, please use textphone 18001 or the NHS 119 British Sign Language (BSL) interpreter service.
Check if you have norovirus
The main symptoms of norovirus are:
- feeling sick (nausea)
- diarrhoea
- being sick (vomiting)
You may also have:
- a high temperature
- a headache
- aching arms and legs
The symptoms start suddenly within 1 to 2 days of being infected.
How to treat norovirus yourself
You can usually treat yourself or your child at home.
The most important thing is to rest and have lots of fluids to avoid dehydration.
You will usually start to feel better in 2 to 3 days.
for more information visit
https://ukhsa.blog.gov.uk/2022/11/17/norovirus-what-to-do-if-you-catch-it-and-helping-to-stop-the-spread/
QUIT SMOKING.
Stopping smoking is one of the best things you will ever do for your health. It’s never too late to quit smoking. Whether you’ve attempted to quit before, been thinking about it for a while, or are only just considering stopping, we can help. There are lots of different support options and tools available, so you can find the right way to quit for you.
What happens when you quit? Your body starts repairing the day you stop smoking and benefits build over time. Quitting not only improves your respiratory health but also your mental wellbeing. You should also see a healthy improvement to your bank balance!
Quit smoking
VACCINATION RECORDS
The NHS is encouraging people registered with a GP practice in England to check that their vaccination records are up to date, and to contact the Vaccination Data Resolution Service (VDRS) or the Overseas Vaccines Validation Service if their record isn’t showing correctly.
It’s important that records are accurate so the NHS can invite the right people at the right time if vaccinations are due. It might also mean a hassle-free journey for those planning to use an NHS COVID Pass to travel abroad.
Everyone over 12 who has had a COVID-19 vaccination in England can view their record using the NHS COVID Pass web pages or, for those over 13, through the NHS App.
If a member of the public had their vaccinations in England but there is an error on their record, or they have a missing or incomplete record, they should call 119 and ask to be referred to the VDRS. The VDRS will then aim to contact them within 5 working days. Please note they need to be registered with an English GP practice to use this service.
People over 16 who have had one or more COVID-19 vaccinations abroad that are approved by WHO can book an appointment at a vaccination site via the NHS website to show evidence of their vaccinations and request an update to their record.
Anyone intending to use their NHS COVID Pass for travel purposes is encouraged to check their COVID pass status before booking. If their record isn’t showing correctly, they should call 119.
An NHS COVID Pass cannot be gained through the VDRS or the Overseas Vaccines Validation Service but instead needs to be accessed via the NHS COVID Pass web pages or via the NHS app.
Our Advice App
For quick access to advice, please use the AskFirst app which you can download free from Google Play and Apple Store whenever possible for medical advice.
If you require repeat prescriptions or results please use Patient Access or email cherrymead.prescription@nhs.net. The doctor will call you about results of concern.
Please see the link below, to find out how to get the correct advice.
R
Prescription of Over the Counter Medication is Changing
Click on the leaflet below for more information.
OverTheCounter Medication Leaflet
Many patients have a 'repeat prescription' meaning that they can regularly receive certain medication without having to see their doctor each time. Some people order these repeat prescriptions themselves. Others choose to use a pharmacy or dispensing company to order medicines on their behalf. You can find further information here
Your information, what you need to know
This Privacy Notice explains why we collect information about you, how that information may be used and how we keep it safe and confidential.