PATIENT NOTICE -2019 CLOSURE DATES
Please be advised that the surgery will be CLOSED for staff training from 13:00 on the dates below until 08:00 the following morning:
Tuesday 24th Sept
Thursday 17th October
Tuesday 12th November
Thursday 5th December
This year our flu clinics will be held on Saturday 21st September and Saturday 12th October from 09.00am - 11.30am. This is a walk in service and no appointment is necessary.
Register as a carer
You can now register as a carer at the surgery. To do this please go to reception where you will be given a carer pack with helpful information and contact numbers, some of which are listed below. By registering as a carer, we can discuss confidential medical information regarding the patient that is being cared for, and we will be able to contact you to discuss medical matters.
HELPFUL TELEPHONE NUMBERS FOR CARERS
For a free booklet - Kent Care Services Directory call 01223 207 770
Crossroads 0845 900 3735 or 01622 817 114 - services include offering short breaks for caring responsibilities.
Adult Social Services - 03000 41 61 61
Age UK - View online
If you have access to the web there are lots of sites offering advice on all sorts of issues.
Changes to Queen Mary's Eye Casualty Services:
Queen Marys Sidcup NO LONGER offer an eye casualty service for :-
Sudden or recent reduction in vision in one or both eyes
Red eye(s) or eye lids
Pain/and or discomfort in the eyes, around the the eye area or temples
Recent onset or sudden increase of flashes and/or floaters in one or both eyes (apperas like a fly, black specks, or a cobweb moving across your vision)
Mild trauma, for example a scratch to the outer surface of the eye(s) or lids(s)
Suspected foreign body in the eye
Recent onset of double vision
Significant recent discharge from or watering of the eye.
There are now 3 opticians in Gravesend that patients should now be referrred to:-
Boots, Kempthorne Street, Gravesend 01474 352740
Specsavers, Thamesgate Shopping Centre, Gravesend 01474 537878
Medical Eye Centre, King Street, Gravesend 01474 321553
Queen Marys will ONLY see major trauma or chemical burns.
Please be aware that as from 17th December 2018 all emergency appointments will be released at 8am for that day. You will no longer have to wait until 2pm to call for an afternoon/evening appointment.
Once all emergency appointments have been taken you will be offered other NHS emergency services options.
Many more GP appointments now available in Dartford, Gravesham and Swanley
We are delighted to announce that from 1 October 2018, you can book to be seen by a GP, nurse and other health professionals until 8pm Monday to Friday, and at weekends and bank holidays.
This is part of a national drive to improve access to GP services and give people the opportunity to see health professionals at a time that suits them.
The appointments won’t always be at this surgery*, but your notes will be available to the GP, nurse or other health professional, providing you give your consent.
To find out more, and book one of these appointments, please contact us and speak to the receptionist, who will help you see the right person for your needs.
We will offer the new appointments routinely but please tell us if you particularly need a Saturday, Sunday or evening slot. We will also tell you where the appointment will be.
Please ring NHS 111 as usual if you need medical assistance when we are closed and it cannot wait until we reopen.
Find out more about how we are improving access for you (hyper link to CCG website).
* Swanley Hub is held at - The Cedars, Swanley Centre, BR8 7AH
* Dartford Hub is held at - Temple Hill Surgery, St Edmunds Church, St Edmunds Road, DA1 5ND
* Gravesend Hub is held at - White Horse Walk in Centre, Vale Road, Northfleet, DA11 8BZ
Change of procedure
If you require travel vaccinations please ask reception for a travel form and make an appointment to see the Nurse.
The form will need to be completed and brought with you to your appointment for the Nurse to be able to carry out the vaccination.
* We ask that you book your appointment 6-8 weeks prior to travelling. If you are travelling before this time frame then you will need to go to a Travel Clinic.
SURGERY OPENING HOURS:
The telephone lines and Reception is now open from 8.00am - 6.30pm.
Dispensary remains closed during the lunchtime period - please see the opening hours for more information.
Men ACWY in young adults.
MenW disease continues to increase overall and around a third of MenW cases in unvaccinated 15-19 year olds have been fatal. There have been no cases in teenagers vaccinated under the current programme. Therefore it is extremely important that as many of the eligible cohort are offered vaccination as soon as possible.
The Men ACWY vaccine is now available at the surgery. This vaccine is for young people aged between 15 - 19 years old. Please contact the surgery to arrange your vaccination.
We are closed on Bank Holidays. Please check the website or at reception for alternative services.
To access URGENT medical help please dial 111 for the OUT OF HOURS SERVICE or 999 for major accidents and events.