This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Out of Hours

Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

Test Results

All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

Telephone Advice

If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

Latest News

New dispensary email address

Please note that from Friday 6th March 2015 the email address for patients wishing to order their repeat prescriptions has changed to longmelford.dispensary@nhs.net. There will be a change over period of approximately one month when we will be able to accept emails sent to the old or new address.

 

Summary Care Record (SCR) 

 See the section on Summary Care Records to find out about what is included, who will be able to access it and what to do if you do not want a summary care record created.

 Patient Surveys

Your feedback is important to us and will help us to provide a quality service which meets the needs of our patients across the practice area.
 
We will be asking patients to complete a survey from time to time during the year. This can be done electronically, via our website or be collecting a survey form from Reception at either Long Melford or Lavenham. At the moment the Friends and Family Survey is open. Please click on the Survey button on the bottom of our home page to take part in this short survey.
 
Thank you for time and support
  

Out Of Area Registrations

Some of you may be aware that NHS England has been working towards introducing a scheme to allow GP Surgeries to accept out of area registrations. The scheme which was due to be introduced in October 2014 has been postponed until 5th January 2015. The reason is to allow NHS England time to ensure that all arrangements are in place for patients to access urgent care when needed.

Long Melford Practice has not yet decided whether or not it will participate in the scheme. At present we have decided that we will not be taking part in accepting patients from outside our area as we have not been given enough assurances on how patients who live elsewhere would access health care in the event of an emergency or if they required a home visit.

We will continue to review the situation as we receive more information. The Partners and staff at Long Melford Practice are committed to providing quality patient care, safely & until we feel confident that any new systems will protect or improve patient safety, then we will not proceed. 

Practice Registrars

We are pleased to advise that Dr Josie Astle (f) & Dr Dominic Silk are our registers at present. 

Text Messages

In the near future, we would very much like to be able to send SMS messages to our patients for certain basic things such as appointment reminders. However, in order to do this, we first need your individual consent. No confidential or detailed information would ever be sent via text.

If you would be interested in being contacted via text can you please ask for a consent form at reception, thank you.   

Care.data

See the section on Care.data to find out how some of your data may be used by the Health and Social Care Information Centre (HSCIC)

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website