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Noticeboard

Online Consultations

We’ve changed our online consultation service which brings a number of benefits to patients including access on your phone and tablet, a more responsive questionnaire, and you can now also use online consultation for your children, or people you care for, which you couldn’t do previously. 

Online Consultation – It’s Simple, Safe and Personal.

 

View your Medical Records Online

For further information please see our link on the right hand side of the screen 'Online Medical Record Access'.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking

We have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Facebook

Please note: We do not have an official facebook page. This is something we are looking at developing in the future. The Hedon Group Practice (HGP) facebook pages which are currently on the internet, were not set up and are not managed by HGP. Anything on the unofficial facebook pages are not monitored by the Management or GPs at HGP.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

englandEnglishUrduUrdu
albaniaAlbanianindiaHindi
egyptArabiclithuaniaLithuanian
bulgariaBulgarianpolandPolish
chinaChinese (Cantonese)portugalPortuguese
chinaChinese (Mandarin)spainSpanish
russiaRussianFrenchFrench
TurkishTurkishPunjabiPunjabi
GujeratiGujeratiSomaliSomali
CroatianCroatianBengaliBengali

 
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