Appointments
Patient Online Triage Service
We are here to help!
We have now gone live with our new online consultation service-Patient Triage. This is a great way for you to contact our practice for non-urgent medical or admin requests. It is very simple to fill out so please do give it a go if you need to contact us. Although the character count is limited on the form, please try to give as much specific and concise information as possible. We really think it is easier for most people than waiting on hold to speak to a receptionist but would love to hear your feedback. If you do not have access to the internet or find it difficult to use a computer or smartphone you can call reception instead.
Click on the link below to complete the form, and we will be in touch with you as soon as possible
General Appointments
For GP appointments please call the surgery. For blood test and other nurse appointment you can always call and book in advance.
On Wednesday afternoon after 17:00pm all of the surgery calls will be diverted to the Balham branch.
Urgent and Emergency Appointments
If you require an appointment for a problem that you feel will not wait until the next available routine appointment, you will be given a time to attend – usually at the end of morning surgery or at the end of evening surgery.
Interpreter
Languages understood at the Practice:
Hindi, Punjabi, Urdu, Gujarati, Tamil, Bengali.
If you or a relative/ friend needs an interpreter for your doctor’s appointment, we are able to offer this service.
We require at least 3 working days to arrange this along with the following details:
- Patient’s name
- Date of Birth
- Address
- Date and Time of The Appointment
- Details of the Language spoken
Please inform reception and they will arrange this for you.
Cancelling Appointments
If you wish to cancel the appointments then please let the surgery know as soon as possible so that the appointment can be given to other patients.
Be On Time
Please arrive promptly and remember to cancel your appointment if you can no longer keep it; someone else may need to see the doctor urgently.