This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

IF YOU NEED MEDICAL ADVICE/HELP WHEN THE SURGERY IS CLOSED:

Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

Telephone Consultations

telephoneIf you need some urgent advice, our Duty Team is available for telephone consultations during the day. Please make sure you inform the receptionist of the exact nature of the problem, the urgency and most importantly a return contact number.

If you wish to speak to a particular GP for a non-urgent problem please contact reception ideally before 11.00am. After this time the doctors are out on visits so there may be a delay in returning your call. The receptionist will give you an indication of when you are likely to be contacted.

To be certain of a telephone call the same day from a GP ask reception for a Duty Team telephone consultation slot.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website