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IF YOU NEED MEDICAL ADVICE/HELP WHEN THE SURGERY IS CLOSED:

Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

Doctor of Choice / Preferred GP

Our GPs do not have their own lists as this allows for more flexibility for patients so you are welcome to see any GP of your choice. We think that we can provide you with better care if you see the same doctor each time you come to the Surgery but sometimes it is necessary for you to see a different doctor as many of our GPs work on a part time basis and have differing expertise.

If you are unsure of the name of your Registered/Allocated GP and you would like to know, please ask at Reception.  Alternatively this information is on the right-hand side of your repeat prescription.

Extended Hours Appointments

We have a number of GP and Nurse appointments outside of normal opening hours - starting at 7.45am Monday to Friday and others on Monday evenings.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website