Appointments can be booked online or by calling 01403 752246/753499 during opening hours
All consultations are by appointment only. Normally an appointment with the doctor lasts 10 minutes, however for more complex consultations it is possible to ask for a ‘double’ 20 minute appointment.
If your problem is urgent you will be seen on the day of your request by the duty doctor but you may have to wait until the end of surgery if all the appointments have been filled.
If you phone before 11:00 we will try our best to offer you an appointment with one of the doctors on the same day. After 11:00 you will normally be offered an appointment at a later date.
Face-to-face appointments with your GP can be in high demand. We have worked hard at Loxwood Medical Practice to maintain excellent access to appointments for those who need it. In comparison to many other surgeries our appointment availability is outstanding.
PLEASE HELP US TO KEEP IT THIS WAY!
Before you book your appointment we would be really grateful if you could consider the following:
1. Please give the receptionist a brief description of the reason for your appointment. This will be treated in the strictest confidence and will enable our experienced and highly trained reception team to direct you to the correct service.
2. Could you have a telephone appointment? If you do not think the doctor or nurse will need to examine you, it may be possible to handle your appointment by telephone. We are trying to use telephone consultations more to free up face-to-face slots for those who need it most. Our reception team will take your number and the doctor or nurse will call you back later in the day.
3. Could you see another healthcare professional? Please see our list of clinics and services. Our reception team can guide you, and many of these services can be booked directly without the need to see a doctor first.
4. Did you know you can self-refer to a number of services without contacting the surgery?
Horsham Minor Injuries Unit
Haslemere Minor Injuries Unit
Time To Talk provide a range of counselling, psychological therapy and drug and alcohol support services.
Park & Brown Opticians in Billingshurst provide an urgent assessment of minor eye problems, with the equipment to carry out a more complete examination than we have at the surgery
5. Please also view the self care section of our website to make sure you have considered other sources of advice and given any minor, self-limiting illness adequate time to improve
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Click here for our Did Not Attend (DNA) Policy
Terminally ill and housebound patients may be visited at home by arrangement.
The receptionist will ask your name, address and telephone number and the nature of your illness so the degree of urgency can be assessed.
Unfortunately the doctors cannot visit if there are only transport problems. Between the hours of 09.30 -11.30 you can call Billingshurst Community Transport on 01403 787696.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced).
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