Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you must ring us by before 10:00 on 01277 227711. All requests for home visits are triaged by our morning duty doctor to determine if you need a visit or not. Requests for non-urgent home visits can be made in advance.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Acute Home Visiting Service - this is a new service in Brentwood funded by the CCG and run by BB Healthcare Solutions - when you request a visit you may receive one from this service and not by one of the Tile House Surgery doctors, this can either by a GP or an Advanced Nurse Practitioner whichever is deemed most appropriate. You will be advised if your visit is going to be undertaken by this service at the time that the Triage duty doctor speaks to you. These visits can take place anytime between 9am and 6pm.