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Carers Direct


Carers Keeping Well

Support for Carers

We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer. A carer is someone who, without payment, provides help and support to a partner, relative, child, friend or even a neighbour who just could not manage without their care. Carers can be very young to very old and from all walks of life and cultures, juggling jobs, children, school work and their own health needs. There is support out there and here is one way of accessing some of that support.

Caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer. Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.

We are interested in identifying more of our patients as carers, especially those people who may be caring without any help or support.

If you are a carer, please either ask at Reception for a CARERS IDENTIFICATION AND REFERRAL FORM Or click on ‘please let us know’ below and complete one now on line and let us know about your caring responsibilities.

Are You a Carer?

If you are please let us know - we may be able to help you

As a Carer, you are also entitled to have an annual health check as we know that your caring responsibilities could have an impact on your own health. Please book an appointment with one of our practice nurses.

Please also remember to book your appointment for your free flu vaccination at the beginning of September. Ensure you inform the reception team that you are a carer and we will find a suitable appointment to fit around your availability.

Your surgery Carers Champion in Emma Heaton – We realise, as a carer, things are never straight forward and we want to help wherever we can. Please ask to speak to Emma for help and advice at the surgery.

Support & Information

Contacts for county council and NHS support and information:

Adult Care Services
Tel: 0300 123 4042

Children, Schools and Families (for carers or those in need under 18 yrs)
Tel:0300 123 4043

In addition Carers in Herts, a local, independent organisation offers support and signposting for carers.
Tel: 01992 586969

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Free Course for Carers

Free CDL Carer Courses and Workshops

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website