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Out of Hours

Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

Test Results

All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

Telephone Advice

If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

Summary Care Record

If you are registered with a GP practice in England you will have a Summary Care Record (SCR), unless you have previously chosen not to have one. It includes important information about your health including medicines you are taking, allergies you suffer from and any bad reactions to medicines.

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record. The SCR should only be viewed in emergency or urgent care settings with the explicit consent of the patient unless the patient is unable to give consent (for example. if they are unconscious). 

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete an opt out form and bring it along to the surgery. You can download the form using the link at the foot of this page. Alternatively opt out forms are available at reception.

Subscribe to the newsletterDownload the opt out form >>>>

You can choose to have additional information included in your SCR, which can enhance the care you receive. This information includes:

  •  Your illnesses and health problems
  • Operations and vaccinations you have had in the past
  •  How you would like to be treated - such as where you would prefer to receive care
  •  What support you might need
  •  Who should be contacted for more information about you

If you would like this information adding to your SCR (or the SCR of someone you are a carer for), then please complete a consent form, for return to the  surgery.

For More Information please click on this link-

 Or read this leaflet- Patient Leaflet

Patient access to the Summary Care Record.

Currently patients are able to book, see and cancel appointments and order their repeat prescriptions on line. For more information about this please see the sections on Appointments or Prescriptions.

We are now able to offer patients aged 16 and over access to their Summary Care Record (current medication, allergies and any adverse reactions to medication) on line.

This will enable patients to know what information is in their Summary Care Record which will be uploaded and shared with authorised healthcare professionals in emergency or urgent care settings (with the patient's consent). 

To do this please download the

Patient Information Leaflet for Online access and the

Online access application form

Bring the completed application form to the surgery with photo ID and proof of address and we will enable this facility for you.

This forms part of our IT Statement of Intent

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