Welcome to our ‘Young Adult’s Health’ page, designed specifically for our patients aged 15 to 25 years old. Our aim is to provide you with a safe, easy to understand and confidential environment.
We realise that sometimes it can be difficult for you to get to see a doctor or nurse, but we will do our best to accommodate your needs.
All consultations are in the STRICTEST OF CONFIDENCE. We will not discuss anything with anyone else without your consent. (There may be a very rare occasion when it is necessary to share information if we feel you or someone else is at risk of serious harm, but we would try and discuss this with you first).
Our reception staff and dispensary team are fully trained in patient confidentiality. They are not allowed to disclose any information about you, even the fact that they have spoken to you or seen you in the waiting room with anyone else.
To book an appointment you can call reception on 01403 752246. They will ask you to confirm your full name, address or date of birth. Sometimes they may ask the nature of your problem, this is only so they can book the correct appointment duration with the correct person. You do not have to tell them if you do not want to. If you have a lot to discuss you can ask to book a ‘double appointment’. We have both male and female doctors available, so if an appointment is not urgent you can choose who you would prefer to see. Did you know that you can ask for a telephone consultation if it is suitable, we can call you back on your mobile if you have one, so you do not always need to come to the surgery.
Our doctors and nurses will try to talk to you in a manner that you understand. If they use too many medical terms and phrases that you do not understand please ask them to explain again. They want to know that you have understood fully all they have told you so that you are fully armed with all the information that is available to you to help you decide the best treatment options for you.
If you are over 16 years of age you can register to use SystmOnline, which is our secure online service. (You need to register in person at our reception and bring photo i.d). This allows you to book, cancel or view any appointments and order any repeat medication. This online service is available 24 hours a day 7 days a week.
We will try to arrange any appointments at a suitable time for you. You are welcome to come on your own, or bring a friend or relative. If you are worried about sitting in our waiting room, please tell reception and they can offer you a private room. All our patients are offered a chaperone for intimate examinations, so please feel free to ask for one if it is not offered. You can decline this too.
We offer free Chlamydia screening to any young person, please speak in confidence to a Doctor or Nurse or you may email your request to firstname.lastname@example.org.
Contraceptive prescriptions are free.
‘Your Space’ is a website aimed at giving young people information in and about the local area, however for more specific guidance select the headings below.
If you click on our tab called ‘Support’ and scroll to ‘Useful Links’ or ‘NHS Tools’ you will find some helpful general information, however you may find the following headings are likely to be more suitable to younger people.
FamilyLine can also be contacted for general information for families in need of support. They offer an anonymous and confidential helpline service for people facing a range of problems and stresses on 0808 8005678, or email email@example.com or visit www.familyline.org.uk
Alternatively you could also contact www.ineedhelp.org.uk on 0800 141 2055 or email firstname.lastname@example.org. Offering a listening service where other routes of support might not be available.
Click on the following links for more useful information
Tattoos & Skin Piercing
Smoking, Drugs & Alcohol
Food, nutrition, weight & lifestyle