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Noticeboard

Closed for Training

We will be closed for staff training on Wednesday 21st November from 12noon, we will reopen at 8am Thursday 22nd November.  If you require urgent medical care whilst we are closed please contact 111 or in an emergency 999

Late Night Appointments

We are pleased to announce that we now have late night opening on Tuesdays and Wednesdays to 8pm for nurse and Healthcare Assistant appointments.  We hope this will prove beneficial to patients who struggle to make a day time nurse appointments.  You can see our Healthcare Assistants Evie, Danielle & Jessica for the following: BP's, Healthchecks, Dementia Screening, Vascular checks, Stroke/TIA checks, Hearing Tests, Mental Health Reviews, Dopplers, B12 injections, ECG's. 

Appointments

A small number of online appointments are available to book. This includes onlline booking for telephone appointments.

We continue to have a very high number of patients who fail to attend appointments they have made each day so please do remember to cancel so they can be offered to other patients who may really need them . You can cancel your appointments online. 

 

New Appointment System and Access

On the 30th June 2014 the surgery started a phased introduction of a new appointment system. We now have an increased number of same day access appointments and telephone slots available for you to book.

We will also be reviewing our prebookable appointments soon.

Our new telephone system was introduced in late August 2014 and we now have one number for all our sites. This is 01964 613221. Please listen carefully to the options to help us direct your call to the appropriate department.

We are currently undertaking a  full review of the Acute Same Day service which include analysing data and access to appointments over a further 4 week period. We will again be asking for patient feedback on your journey from making an appointment to leaving the consultation to see how this has changed since our inital review in September 2014.

Thank you for your support during the change process.



 
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