On the 30th June 2014 the surgery started a phased introduction of a new appointment system. We now have an increased number of same day access appointments and telephone slots available for you to book.
We will also be reviewing our prebookable appointments soon.
Our new telephone system was introduced in late August 2014 and we now have one number for all our sites. This is 01964 613221. Please listen carefully to the options to help us direct your call to the appropriate department.
We are currently undertaking a full review of the Acute Same Day service which include analysing data and access to appointments over a further 4 week period. We will again be asking for patient feedback on your journey from making an appointment to leaving the consultation to see how this has changed since our inital review in September 2014.
Thank you for your support during the change process.