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Friends and Family Test

We value your feedback

GPs have a contractual obligation to offer the Family and Friends Test (FFT). The FFT asks patients and their carers if they would recommend the services they have used and offers a range of responses. The FFT provides a mechanism to highlight both good and poor patient experience.

This kind of feedback is important to help us make the changes that make a real difference to patients and to support patient choice.

To find out more information please watch this video clip or view this poster.

Take the Friends and Family Test

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