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Friends & Family Test

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.

It was introduced in 2013 and asks patients whether they would recommend hospital wards, A&E departments and maternity services to their friends and family if they needed similar care or treatment. This means every patient in these wards and departments is able to give quick feedback on the quality of the care they receive, giving hospitals a better understanding of the needs of their patients and enabling improvements.

Find Out More

Please tell us about your care today. Good or bad, your comments are really important and will help improve the service for you and others.

Please visit: www.iwantgreatcare.org



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