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Music in waiting room
A previous survey showed that for every person who liked music, another disliked it
Water Fountain in waiting room
This has been considered on many occasions but there are technical problems re installation as well as ongoing hygiene issues
Means of letting those with appointments bypass the queue
Installation of extra door for those using the self check-in screen.
Shorter waiting time for appointments
We are continually trying to keep this under control but need to balance your needs against the time available
Make a better effort to obtain correct brand of medicine
We are constrained by what we are allowed to supply and whether we can obtain it
3 months of long term meds at a time
Good practice recommends 28 or 30 day supply. In exceptional circumstances we will consider a longer period.
Individual Dr availability
All doctors work at both surgeries and a timetable is available
Communication between surgeries
Clearly room for improvement. We will continue to work on it.
Communication with patients especially over change of appointments
Clearly room for improvement here as well. We will continue to work on it. Are you signed up for Text Reminders?
Out of date magazines
We do not claim to be a source of news and you are welcome to bring your own reading material
We offer appointments on a Monday evening for those who work.
Collecting Meds before 10
We ask you to collect after 10 if possible to allow the morning delivery to be unpacked and processed. If you are working and need to collect before this time we will of course assist where we can.