Since 1st December 2014 it has been a contractual requirement that all GP Practices undertake the NHS Friends and Family Test (FFT).
The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services. It is not a traditional survey, it is a continuous feedback loop between patients and practices.
The primary aims of the FFT are to:
- gather useful feedback from people who use services that can be fed directly to staff that provide their care, in a simple format, in near real time
- identify areas where improvements can be made so practical action can be taken
- inform current and prospective patients about the experiences of those who use the practice service
The FFT is anonymous and we welcome any feedback that you wish to give the Practice. if you do not wish your anonymous comments to be shared, please let us know.
Take the Friends and Family Test online >
Results
December 2014
January 2015
February 2015
March 2015
April 2015
May 2015
June 2015
July 2015
August 2015
September 2015
October 2015
November 2015
December 2015
January 2016
March 2016
April 2016