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Friends & Family Test

Since 1st December 2014 it has been a contractual requirement that all GP Practices undertake the NHS Friends and Family Test (FFT).

The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services. It is not a traditional survey, it is a continuous feedback loop between patients and practices.

The primary aims of the FFT are to:

  • gather useful feedback from people who use services that can be fed directly to staff that provide their care, in a simple format, in near real time
  • identify areas where improvements can be made so practical action can be taken
  • inform current and prospective patients about the experiences of those who use the practice service

The FFT is anonymous and we welcome any feedback that you wish to give the Practice. if you do not wish your anonymous comments to be shared, please let us know.

Take the Friends and Family Test online >

Results                                                         

December 2014

January 2015

February 2015

March 2015

April 2015

May 2015

June 2015

July 2015

August 2015

September 2015

October 2015

November 2015

December 2015

January 2016

April 2016

             



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