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Welcome to Poolway Medical Centre

** We have just moved premises. We are now located in Church Lane Medical Centre [address: 80 Church Lane, Kitts Green, Birmingham, B33 9EN] . We wish to thank our patients for their patience with our move **

We have a new telephone system which we hope improves patient access. Our telephone number has not changed and is 0121 785 0795. Please note, telephone calls may be recorded for training and security purposes. Our telephone lines open at 8.15am on weekdays.

We are updating our records. Please contact us to make sure we have your correct contact details [address and telephone]. Thank you.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


The Practice has disabled access  facilities and will always offer assistance where necessary. Please speak to us if you have any special needs.

Extended hours

We  now offer late evening and weekend appointments at our hub , based at  Richmond Primary Care Centre. Please call our Reception Team for further information.


Are you a carer? If you are, then please let us know as we may be able to offer you additional assistance . [ click here for information on support for carers in Birmingham ]

Will you be an Antibiotic Guardian?

(Site updated 11/12/2018)
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