Welcome to Framlingham Medical Practice
"Striving to deliver outstanding service every day"
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
We have been upgrading our telephone system recently and we apologise to patients who have experienced problems trying to contact the surgery during this transition period. In the near future we will be introducing call recording for incoming and outgoing calls. This will be a great assistance for monitoring the quality of calls and for training purposes.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
All patients at our surgery have a named GP (usual GP) who is responsible for a patient's overall care at the Practice. If you would like to know who your named GP is, please ask during your next consultation or at reception. This will not affect patients' care and you can see any member of the clinical team of your choice.
The named GP will take lead responsibility for the co-ordination of all services and ensure their delivery where required.
(Site updated 05/06/2017)