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Newsletter “About PICS”


We are pleased to inform you that the Kirkby Community Primary Care Centre (KCPCC) is now being managed by Primary Integrated Community Services (PICS). PICS are a well-established and locally respected GP owned Nottinghamshire Company with strong clinical leadership and a history of high patient satisfaction.


Primary Integrated Community Services Ltd (known as PICS) is based at Ash tree Court in Nottingham and was established in 2008 and incorporated in 2013. PICS are a GP owned company with 160 GP shareholders and three consultant shareholders and was originally established to bridge the gap between primary, secondary and community care.


The company has evolved over time and now provide a wide range of services to five CCG areas across Nottinghamshire. In June 2014 PICS also joined up with Provider Medics (another smaller owned GP company in Mansfield and Ashfield). Dr Kelvin Lim (Clinical Director) and Alison Rounce (Managing Director) have been fully committed to supporting improvements in primary care and leading the organisational development over the last 10 years. PICS are supported by a Board with GP members as the majority.


PICS have formed positive and integrated partnerships with many different providers to ensure patients have continuity, consistent and “joined up” care across the health and social care sector.


PICS currently provide the following services; non-malignant palliative care services, respiratory care, care coordination, heart failure and atrial fibrillation services, community gynaecology and are subcontractors to the carpel tunnel and pain management services.


More recently PICS have taken on the management of Balderton Primary Care Centre in Balderton, Newark and latterly KCPCC in Ashfield.


In April 2016 PICS were inspected by the Care Quality Commission and have now publicised their report. Below are some quotes of outstanding feedback:


“Leaders were visible and supportive of staff both personally and professionally. Staff said they felt they could influence change and that managers worked collaboratively.”


There was evidence of a highly motivated patient centred and supportive culture within the organisation” and “all patients and carers spoke with during our inspection were exceptionally positive about the service they received from staff.”


All staff we spoke with liked working at the organisation and morale was high across all staff.”


The report will be published shortly. To view the report visit the CQC website at


Alison Rounce (Managing Director) says:


“We are delighted to have the opportunity to work with local GPs, local patients and other stakeholders with the aim of ensuring high patient satisfaction. We are aiming for minimum disruption to our patients, looking after our existing staff members and we will be continuing with business as usual. We are looking forward to working with the local PPG to find the best ways of moving forward.”


PICS will keep the local population up to date; by updating the website with information, regular updates in newsletters, displaying signs in the waiting area and recalling patients for reviews. Any changes will be communicated through these channels.





Our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

We look forward to welcoming you to KCPCC and hope that we may meet your and your families health needs. If you feel that there is something else that we could offer, we are keen to hear from you.


*Wheelchair Access     *Cycle Parking      *Car Parking    

*Disabled WC       *Disabled Parking     *Baby Changing Facility     


Should you require medical advice outside surgery opening times please phone NHS 111 for non emergency symptoms, or by contacting your pharmacist.

If these services recommend you seek urgent medical care Primary Care 24 (next to the Emergency Dept Kings Mill Hospital) provide a 24 hour walk in service.

 Not Feeling Well ?

Check your symptoms on the free NHS Symptom Checker

You can also access health information on 

Keeping Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Electronic Prescriptions

Kirkby Community Primary Care Centre are pleased to announce that a new Electronic Prescription Service will be available from 18th May 2016. Patients will need to nominate a Pharmacy for this service, or contact the surgery for further details after 18th May 2016. 

Named GP                                                                       

From April 2015 all NHS Practices must assign and notify patients of their named GP.             

If you would like to know who your named GP is please contact the surgery during working hours.           

Are you over 40 years old?

If so,  you qualify for  a FREE NHS Health Check. Why not pick up the phone and book your appointment by calling our reception on 01623 434600. 

Patient Participation Group

Are you interested in becoming a member of the Patient Participation Group? Please contact Gail at  the surgery for further details  on 01623 434600 or email on

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 19/10/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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