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IMPORTANT INFORMATION FOR ALL TRMC PATIENTS

On 24th February 2015 we are changing our computer systems to EMISWEB and EMISWEB Appointments. The reason for the change is to provide improved services for our patients, as EMISEB will provide a robust and future proof computer system and is already widely used across Somerset. The changes will affect the Clinical system (used for recording patients medical information), the Appointments system (the electronic appointment book) also Prescriptions and Appointments On-line.

WHAT THIS MEANS FOR OUR PATIENTS:

APPOINTMENTS

During the changeover period you will be able to make appointments as normal, with the exception of on-line appointments. However, we will be only making up our appointment books up for 4 weeks in advance until the computer changes have taken place.

CONSULTATIONS

For a period of one week, from 23rd to 27th February, we will be marginally reducing the number of ROUTINE and CLINICAL appointments whilst part of the change is taking place. However, this will not affect patients who have to be seen or require a telephone consultation during this period

REPEAT PRESCRIPTIONS

Patients are asked to try and make sure they have enough medication to last them during the changeover period, this will help reduce demand during this critical period.

The current Prescriptions On-line will not be available after 18th February 2015 – please see below.

APPOINTMENTS & PRESCRIPTIONS ONLINE

On-line services are also affected by the change to the new systems. The CURRENT (old)   Appointment & Prescription On-line service will be switched OFF on 18th February 2015.

Please be aware, patients who signed up to the old system will not be able to use the new Appointments & Prescriptions Online service until they have been issued with a NEW User Name and Password for the new system.

The NEW Prescriptions On-line will be available from 25th February 2015.

The New Appointments On-line service will be available by the end of March. We will keep you updated via our website, surgery plasma screens or please ask the Reception team.

Existing Users: How Do I Get A New Logon & Password?

Patients who are signed up to the current (old) system will receive a letter shortly. These patients will be asked to bring the letter to the surgery and we will issue them with a new user name and password.

Please be aware we are not able to issue user names and passwords over the telephone, online or in the post for security, confidentiality & Data Protection reasons.

What About Patients Who Are Not Signed Up to the Old System and Would Like to Sign Up to the New System?

Information on how to sign up for new users will be posted on www.trmc.co.uk shortly after the migration has taken place, alternatively please enquire at Reception.

Information on how to sign up for new users will be posted on www.trmc.co.uk shortly after the migration has taken place, alternatively please enquire at Reception.

What About Patients Who Are Not Signed Up to the Old System and Would Like to Sign Up to the New System?

Information on how to sign up for new users will be posted on www.trmc.co.uk shortly after the migration has taken place, alternatively please enquire at Reception.

NEW! MEDICAL RECORDS ON-LINE.

We were unable to provide this service with the old system, but this service will be available shortly after the changeover and further details will be posted on www.trmc.co.uk once we have gone ‘live’. NB: this service gives patient’s limited access to their medical record.

 PATIENT PARTICIPATION GROUP

Would you like to join our Patient Participation Group? 

Click on Patient Group under Further Information heading (on the right of this page) to find out more.

Our aim is to provide first class, comprehensive healthcare covering both treatment and prevention of illness.

The practice has been on this site since 1962. The Surgery buildings have been extended on several occasions and neighbouring properties have been purchased to allow additional space to accommodate a multi skilled team of both professional and support staff and we have just officially opened our new extension.

Our GPs offer a variety of clinical expertise and provide a wide range of patient services. We employ four nurse specialists and an extensive nursing team. In addition, community nurses, midwives, health visitors, dieticians, counsellors and Community Psychiatric nurses (CPN)are attached to the practice. Also on site are a pharmacy, a podiatrist, a chiropractor, an audiologist and an acupuncturist.

Self Help

The following website allows you to check your symptoms and then tells you what is  available over the counter from your pharmacy

www.medicinechestonline.com

IMPORTANT CHANGES TO HOW WE HANDLE YOUR

PERSONAL DATA

Your GP will soon be required to supply your personal and confidential medical Information to the Health and Social Care Information Centre and NHS England.

However, individual patients can instruct their practice to stop the transfer of their data. For more information on how to opt out of sending your confidential information, please ask the receptionist for a leaflet.

Please be aware, the practice has NO choice but to allow Health & Social Care Information Centre and NHS England to extract this information.

For further information, please see Care Data under Further Information to the right of this item.

FRIENDS & FAMILY TEST

We would like your feed back on the care or treatment we give you, please click on the link below, to find out more.

website/L85042/files/Friends and Family Poster.pdf

Friends & Family Test results for October 2014:  Please click on on the Clinics & Services tab and then select the  Friends and Family tab.

DRY JANUARY:

Have a holiday from alcohol - save money - lose weight - feel endergised.

SIGN UP AT:DRYJANUARY.ORG.UK

the_dragon.jpg

TRMC's participation in the

Dragon Boat Race 8th June 2014 -

Please click on the practice Staff tab to see what we have been up to!

 

Click here for the Summer Newsletter August_2013_Newsletter.pdf

Click here for the Autumn Newsletter Newsletter_Autumn_2013.pdf

Click here for the Winter Newsletter Winter_2013.pdf

Click here for HealthPoints Spring issue Healthpoints_Spring_2014.doc

Click her for the Spring Newsletter Spring Newsletter 

 

 

 

(Site updated 27/01/2015)
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