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Welcome to Burdwood Surgery

This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them and some general information about how our practice operates.


Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. At the Burdwood Surgery, we aim to treat all our patients promptly, courteously and in complete confidence.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our patient participation group exists to make sure that patient needs and the practice offering are always heading in the same direction. Please click here for further information about our Patient Participation Group.


Important Notice regarding BLOOD TESTS

Unfortunately we are currently very short of blood test appointments

We are asking patients to attend the BLOOD TEST / PHLEBOTOMY SERVICE at WEST BERKSHIRE COMMUNITY HOSPITAL - YOU MUST TAKE YOUR BLOOD FORM WITH YOU.

West Berkshire Community Hospital - Appointment system

To book an appointment, please contact the phlebotomy department:

 If URGENT BLOODS have been requested by your GP, this will be noted on your blood form. You can then go directly to the hospital and they will do them there and then (no appointment required)…

 Royal Berkshire Hospital – No appointment necessary

Any questions, please contact the RBH phlebotomy department:

  • Telephone 01183 227751

 Apologies for any inconvenience this may cause and we thank you for your patience.


Difficulty with getting an appointment? February 2018

You may have found it harder to get an appointment recently and this is multi-factorial. In no particular order these things have had an impact:

  • There has been unprecedented demand this winter which has been hard.
  • Dr Morgan was on reduced hours for January.
  • We have had several staff pregnancies - One GP went on Maternity leave in September 2017, one at the end of January 2018, one is going on Maternity leave in March and another GP at the end of April. 
  • There has been a higher level of sickness in both patients and staff.
  • Recruitment of GP Locums has been challenging but we are almost there.
  • Training new GP Locums who have joined the Practice, takes some time for them to settle in.
  • Changes in the Nursing team have had an impact in reduced appointments which has had a knock on effect with all appointments.
  • We have recruited a new Nurse Lead who starts with us in April and we are looking at recruiting a new Healthcare Assistant too.

So all in all, it has been harder but we are working on it and please bear with us as we are very close to resolving most of the issues.

If you wish to raise a particular issue; you can email me at burdwoodsurgery@nhs.net 

Thank you

Kamal Bahia, Practice Manager


The Practice Newsletter

Burdwood Surgery PPG Newsletter (3) NOVEMBER 2017

Burdwood Surgery PPG Newsletter (2) SEPTEMBER 2017 (30th Anniversary edition) 

Burdwood Surgery PPG Newsletter (1) JUNE 2017

If you would like to be added onto our electronic subscribers list, please complete your details by clicking on the link at the bottom of this page.


Documents to download

Burdwood Surgery - A Guide to our Services 2018

(Site updated 23/04/2018)
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