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Welcome to Oaklands Health Centre

Oaklands Helth CentreWe aim to provide high quality accessible primary medical care and to treat all patients in a polite, fair and equitable manner. We also aim to follow up to date guidelines for best clinical practice while providing an open, safe and pleasant environment for staff and patients alike.

We support the continued professional development of our Primary Healthcare Team. Although you are registered with the practice and can see any doctor, we do encourage you to see your usual doctor for continuity of care.

Parking is available at the rear of the surgery for two disabled badge holders at a time, it is barrier controlled by the receptionist. Please do not park on the double yellow lines in front of the surgery as it causes problems to other road users and pedestrians trying to cross at the crossing point by the main entrance. This area is regularly patrolled by traffic wardens - so beware!  

 

Temporary Surgery Access (during surgery repairs)

Please note that the only access to the surgery is now at the rear of the building via the disabled access door.  This entrance allows full and safe access for all our patients.

Thank you for your tolerance and understanding during our upheavel - following on from our mains water flood in February this year.

Unfortunately, this upheaval is set to continue as repairs start and get underway - but be please assured we will still provide full GMS services whilst the surgery is being repaired.

Thank you for all your patience.

 

Protected Learning Afternoons

Please note that the surgery will be closed on some Thursday afternoons.  This is to allow both GP's and Nurses time to attend protected learing afternoons to update on clinical issues and medical education.

Historically the surgery has remained open on these afternoons to allow patients access to reception to book appointments, collect results or prescriptions.  However, the surgery will now close in line with all the other practices in Shepway to allow all staff to attend training sessions.

The surgery will be closed from 1.00pm on the following afternoons:

Thursday 19th June

Thursday 17th July

Thursday 18th September

Thursday 16th October

Thursday 20th November

The telephones will be transferred over to the out of hours NHS 111 system from 12.30pm - this means that any medical problem that requires urgent attention will be triaged by NHS 111 as it would be outside of practice hours.

 

Bank Holidays

Please note that the surgery will be closed on the following days:

Monday 26th May - Whitsun Bank Holiday

Monday 25th August - August Bank Holiday

Thursday 25th December - Christmas Day

Friday 26th December - Boxing Day

Thursday 1st January 2015 - New Years Day

During these public holidays (as with any weekend or time that the surgery is not open), medical services will be provided by NHS 111.  You can either phone them direct (free of charge) or phone the surgery number which will automatically transfer you to this service when the practice is closed.

 

MESSAGE FROM OAKLANDS HEALTH CENTRE

Attentions - Care Data Records Extraction

Confidential information from your medical records can be used by the NHS to improve the services offered so that the best possible care can be provided everyone.  This information, along with your postcode and NHS number but not with your name, are sent to a secure system where it can be linked with other health informaiton.

This allows those planning NHS services or carrying out medical research to use information from different parts from the NHS in a way which does not identify you.

You have a choice

If you are haplpy for your infomation to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to the Practice Manager or Assistant Practice Manager for further information, or ask at reception for a copy of the leaflet "How information about you helps us to provide better care".

More infomation can be found here www.nhs.uk/caredata

                                                   Care Data - Patient Information Leaflet

                                                   Care Data - Patient FAQ's

 

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(Site updated 09/07/2014)
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