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Noticeboard

Patient Survey results available. See Survey Report below

Changes to appointments-please see main screen for further details

IMPORTANT CHANGES TO HOW WE HANDLE YOUR PERSONAL DATA
We will soon be required to supply your personal and confidential medical Information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you. The Practice has NO choice but to allow the HSCIC to extract this information. However, individual patients can instruct their Practice to stop the transfer of their data. See main home screen for more details

New 111 telephone number for any medical enquiries when the surgery is closed.

On-line booking of appointments. This will be done via a separate web site (www.myvisiononline.co.uk) linked to our computer system. Patients will need to complete a registration form (in person) at reception in order to register for this service and get an on-line registration token to access this service. Please see "Appointments" page above for further information.

Now booking for pneumococcal vaccinations. See main page for details.

New appointment guide for patients now available on out Appointments page.

Please note that the surgery is closed on the following afternoons from 1pm onwards for staff training.

Tuesday 8 April 2014

Thursday 15 May 2014

Thursday 19 June 2014

Wednesday 17 September 2014

Thursday 9 October 2014

Tuesday 18 November 2014

Wednesday 18 February 2015

Thursday 5 March 2015

Medical cover for any emergencies when the surgery is closed is via 111

WE ARE MERGING WITH CROSS LANE MEDICAL PRACTICE

We are pleased to announce that we will be merging with Cross Lane Medical Practice from the 1st July 2014. This will be a gradual process with full merging hopefully completed by the 1st October 2014.

The new practice will be called Faversham Medical Practice.

Please download our FMP Merger Leaflet for further information.


Doctor Laurence Logan and  Practice Nurse Anne-Marie Logan

would like to announce their retirement from the Practice at the end of June.

"We have enjoyed our time at Faversham Health Centre and, between us, have clocked up 44 years at the surgery!

We are now looking forward to entering the next phase of our life together and to exploring the exciting opportunities retirement will offer.

With all good wishes to our patients."

Welcome to Dr Logan and Partners, Faversham Health Centre, Bank Street, Faversham, ME13 8QR

Faversham Health CentreAt Dr Logan and Partners, Faversham Health Centre in Faversham, Kent, the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

We offer a full general practice service and run specialist clinics for child development & vaccinations, diabetes, asthma and COPD sufferers and for some patients needing minor surgery. Contact Canterbury and Coastal CCG on 01227 791359 for services that we do not provide.

At Dr Logan and Partners we aim to treat all our patients promptly, courteously and in complete confidence.

TRAINING:

This practice has been accredited as being suitable for the training of those doctors intending to become general practitioners.

This means that the practice and doctors have had to achieve a number of standards which have been assessed by the GP Deanery for Kent, Surrey and Sussex,acting on behalf of the national organization (the Post Graduation Medical Education Board)

There are some points for your information:-

  1. Those Doctors training to become GPs are called GP registrars.They are employed by one of the doctors here, who will be their trainer.
  2. The GP registrar is a fully qualified doctor who is likely to have a lot of experience of hospital medicine.
  3. Sometimes other doctors are also trained and supported in the practice.
  4. If you are seeing this doctor you can expect to receive the same quality of service as you would from your own GP. If you have any concerns please mention this to a member of staff.
  5. In order for the GP registrars to successfully complete their training they need to be assessed on their consulting skills. This is done by the trainer viewing a video of the registrar’s consultations. You may be asked for your permission to have your consultation recorded in this way. If you agree, you will need to give written permission and there is a consent form available at the desk, which you will be offered. If the doctor appears to be recording your consultation and you have not signed a consent form, then you should indicate this to him or her immediately.  The recording will be used for educational purposes only. Further information about this process and the confidentiality of it, can be obtained from the reception staff.

We also have medical students who “sit-in” with the doctors or nurses as part of their training. You will be informed of their presence when you arrive for your appointment and you can ask for them not to be present during your consultation.

CHILD & ADULT PROTECTION:

In child and adult protection cases GP’s have a duty to share certain information with relevant third parties but follow strict guidance when doing so.  Consent to share the information is sought where appropriate and where possible.

Appointment changes
Recent patient feedback via our Patient Survey 2014 shows some dissatisfaction with the ability to get an appointment at the surgery. Many patients wish to have an appointment at relatively short notice and feel they are unable to do. In response to this feedback we have decided, for a trial period, to make the majority of the morning appointments ‘book on the day’. We hope that this will improve patient experience when trying to book at short notice. The afternoon appointments will remain the current mix of pre-bookable and book on the day and a small number of pre-bookable appointments will also be available each morning.

This new appointment system will start on Monday 31st March.

We would like to remind patients that you can also book appointments on-line. To register for this service please pick up a form at our reception desk.


Pneumococcal Vaccination

This is a ‘one off’ vaccination to give lifetime protection against some of the worst effects of the pneumococcal infection which can give rise to illnesses such as pneumonia and septicaemia. The NHS has decided that this vaccination is recommended for anyone over the age of 65 and adults or children who are at an increased risk of getting pneumococcal disease because of one of the following conditions:

·         Serious breathing problems, such as chronic bronchitis or emphysema

·         Serious heart conditions

·         Severe kidney disease

·         Long term liver disease

·         Diabetes that needs medication

·        Immunosuppression due to disease or treatment, for example, chemotherapy or radio therapy treatment for cancer or long-term steroid conditions such as asthma.

We will be holding specific clinics throughout the year if you would like this vaccination done. Please contact the surgery if you would like to be booked into one of these clinics


On-line booking of appointments
This will be done via a separate web site (www.myvisiononline.co.uk) linked to our computer system. Patients will need to complete a registration form (in person) at reception in order to register for this service and get an on-line registration token to access this service. Please see "Appointments" page for further information.


C4G

Website link to our local commissioning consortium:
http://www.canterburycoastalccg.nhs.uk/

Their Telephone Number is: 01227 791359

See Community review poster containing information on how you and your patients can complete a survey for the Community Services Review.


IMPORTANT CHANGES TO HOW WE
HANDLE YOUR PERSONAL DATA
We will soon be required to supply your personal and confidential medical Information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you. The Practice has NO choice but to allow the HSCIC to extract this information. However, individual patients can instruct their Practice to stop the transfer of their data. For more information on the reasons for this data extract and how to opt out of sending your confidential information please click on the following Care Data 2013-PIL.
Official leaflets and documents from the HSCIC:
HSCIC Patient information leaflet
HSCIC Patient FAQ

When the practice is closed, please dial 111 if you;

- Need medical help fast, but it's not a 999 emergency
- Don't know who to call for medical help or don't have a GP
- Think you need to go to A&E or another NHS urgent care service
- Need health information or reassurance about what to do next.

(Site updated 07/10/2014)
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